
Support Engineer III
GitHub is hiring a Support Engineer III to provide technical customer support remotely in the United Kingdom. Responsibilities include diagnosing and resolving technical issues via ticketing, phone, and chat; reporting bugs and product feedback; updating knowledge documentation; and acting as a subject matter expert within a squad. Required: 5+ years technical customer support/system administration/technical writing experience (or bachelor's + 3+ years). Preferred experience with Git/GitHub, Linux administration, Docker, virtualization and cloud platforms (AWS/Azure). Role requires on-duty rotation for weekends and holidays.