
Payroll Specialist Lead - Canada
The Payroll Specialist Lead ensures accurate, timely payroll execution (>99% deadlines, >99.5% accuracy targets noted), manages and optimizes SOPs and the Zendesk ticketing queue (tickets assigned within 24 hours target), provides cross-team training and mentorship, leads global testing and projects, and delivers client support and stakeholder management. Role is remote, based in the United States or Canada.