
Customer Success Executive-Mid West
The Customer Success Executive will act as the primary post-sale contact to drive onboarding, product adoption, and long-term value for clinical customers across the North Midwest and West Coast. Responsibilities include managing implementations (EHR integration, SSO/SAML, SMART on FHIR, HL7, MDM), training, monitoring KPIs, conducting business reviews, and supporting renewals and expansion. Requires a bachelor’s degree, a minimum of 5 years' relevant experience (7 preferred), clinical workflow knowledge, and willingness to travel (~40%).