EBSCO seeks a Regional Sales Manager to visit K-12 schools and public libraries across DC, DE, KY, PA, NJ, VA, and WV to retain existing customers and develop new business. The role requires 5+ years outside sales experience, strong CRM and presentation skills, SaaS technical selling experience, and the ability to travel 50–70%.

EBSCO is hiring a Royalty Accountant II to manage royalty calculations, monthly and quarterly reporting, publisher reconciliations, general ledger reconciliations and journal entries, and ad hoc analysis. The role is remote (U.S.-based only) and requires a bachelor’s degree in business/accounting and 2+ years of accounting or finance experience, with intermediate/advanced Excel and familiarity with Microsoft Access.

EBSCO is hiring a Principal AI Delivery Lead to run a player-coach role leading a forward-deployed engineering pod within Data & AI. Responsibilities include setting technical direction for agentic systems (LLM orchestration, RAG/vector search, human-in-the-loop), operating a disciplined intake→build→hand-off delivery model, building reusable evaluation/guardrail patterns and observability, partnering with business sponsors and vendors, and modelling cost-to-serve. The role requires 10+ years of related experience, including 3+ years leading teams that shipped AI-powered production software. Salary range provided.

Remote Senior DevSecOps Engineer role focused on operationalizing data pipelines and platform infrastructure in AWS (Step Functions, Lambda, ECR, S3, Glue, IAM, CloudWatch). Requires 6+ years professional experience, strong Python and software engineering fundamentals, hands-on IaC (Terraform, AWS CDK, CloudFormation), CI/CD and containerization experience, and familiarity with data lakehouse concepts and observability.

E-Content Specialist (U.S.-based remote) responsible for creating, loading, and maintaining collections and metadata in a Global Knowledge Base (GKB); establishing and managing data feeds with external providers; analyzing and remediating publisher-supplied metadata; performing root-cause analysis on reported issues; and collaborating with cross-functional teams. Requires 2+ years working with large datasets/metadata, vendor coordination, and strong Excel skills.

The Product Manager will partner with cross-functional teams (Product, Technology, Sales, Marketing) to bring the EBSCOhost AI Exchange marketplace and delivery infrastructure to market. Responsibilities include go-to-market execution, communicating market needs to technical teams, joining customer and publisher calls, driving business requirements and roadmap items, and supporting the Voice of the Customer program. The role reports to the VP of Product Management and targets candidates with 0–2 years of product management experience and familiarity with AI Agents and MCP workflows.

The FOLIO Customer Account Specialist will manage a specific group of customers as the primary support, success, and relationship manager for FOLIO. Responsibilities include monitoring casework and SLA compliance, diagnosing and resolving issues, conducting proactive service meetings, coordinating with PM/Development/Hosting/Implementation teams, delivering internal training and documentation, and refining service delivery. Requires 5+ years as a systems librarian/ILS administrator or equivalent; familiarity with FOLIO, EBSCO products, APIs, and integrations is preferred. Position is remote. Pay range USD 80,985–115,690/year. Public Trust background check required.

The Serials Sales Manager (Western US) is a remote, U.S.-based role focused on serials and subscription management. Responsibilities include partnering with regional sales, owning renewal strategy, driving upsell/cross-sell, managing pipeline and CRM forecasting, and collaborating with Account Services, Operations, and publisher partners. Requires 7+ years of relevant experience and up to 60% travel.