Lead Granicus' internal AI transformation: build and scale a centralized, secure AI platform (LLMs, retrieval, agents, orchestration), establish governance/security/observability, integrate with enterprise systems, drive adoption with embedded consulting teams, and measure operational impact. Requires 10+ years software engineering experience and experience leading engineering or platform teams.

Lead cross-functional AI transformation workstreams to identify, prioritize, pilot, and scale AI-enabled opportunities that improve productivity, revenue, customer experience, and operating leverage. Manage and coach analysts, translate ambiguous business problems into business cases and implementation plans, define and track KPIs, and partner with Legal, Security, IT, and Engineering on governance. Requires 7+ years' experience (including 3+ years in management consulting). Salary range USD 150,000–200,000/year.

Granicus is hiring a Small–Medium Government Account Executive to drive sales and market expansion across a geographic territory. Responsibilities include prospecting, pipeline management, developing proposals and presentations, coordinating internal resources (including Salesforce CRM usage), leading pursuit teams, and forecasting. The role is remote-first and requires approximately 50% travel. Salary range: USD 75,000–85,000/year.

Provide technical and product support for Granicus customers: manage inbound queues and customer tickets to meet SLAs, troubleshoot and investigate software issues, assist with case escalations, contribute to on-call support, and maintain expert knowledge of multiple Granicus products while collaborating across teams.

The BDR will build and execute territory plans, generate pipeline via inbound lead follow-up and strategic outbound prospecting, maintain accurate Salesforce records, and partner with Account Executives to convert meetings into opportunities. The role prefers 2+ years in inside sales, business development, or lead generation and experience with tools such as Salesforce, Salesloft, or Gong.