Granicus is hiring a Revenue Technology Manager to partner with sales, enablement, and business systems to design practical revenue workflows, drive platform adoption, manage tool governance, report on adoption/productivity metrics, troubleshoot and test platform features, and implement AI-enabled efficiencies. Requires 6+ years in business systems/sales enablement/operations (SaaS or B2G) and experience with tools such as Salesforce, Salesloft, Clari, Gong, and Highspot. Role is remote-first but candidates must be based in the United States; up to 10% travel.

The Customer Success Consultant will act as a strategic advisor for a portfolio of clients, driving adoption, value realization, renewals, and expansion of Granicus SaaS products. Responsibilities include developing success plans, conducting strategic reviews, supporting budget planning, partnering with Sales/Implementation/Support, analyzing usage and engagement metrics, and advocating for customers. Role is remote (US or Canada) or based in specified US offices, requires willingness to travel up to 25%, and lists a salary range of USD 60,600–73,000 per year.

Remote-first temporary Recruiter role focused on designing and executing customized full-cycle recruiting plans across entry to executive levels. Responsibilities include sourcing passive candidates (Boolean searches, social campaigns, events), screening, ATS management, interview coordination, reporting/analytics, employer branding, and partnership development. Role requires 5+ years of high-volume recruiting experience.

Lead strategic customer relationships across Granicus solutions, own a book of business, drive program delivery and compliance, provide CX and human-centered design expertise, generate upsell and cross-sell opportunities, and serve as primary executive contact. Role expects 2+ years relevant experience and may require occasional travel for in-person customer meetings.

Lead a delivery team within an AI-native software lifecycle: set delivery cadence, choose execution modes for autonomous agents, author prompts and evaluation criteria, implement production front-end code (JavaScript/TypeScript/React), enforce senior human review and accessibility/compliance requirements, and evolve the cross-team product-and-design operating model. Remote-first role at Granicus with a stated salary range of USD 144,000–184,000 per year.

The Solutions Consultant will lead discovery and solution design for government opportunities, create value-driven solution narratives and demos, collaborate with Product, Services, Architects and Sales, and support active revenue opportunities. The role requires professional fluency in Spanish and English, 3+ years of presales/consulting or solution design experience for a SaaS company, and familiarity with tools like Salesforce and Microsoft Teams.

Lead and mentor QA engineers to refine quality engineering processes, champion AI-assisted test automation (e.g., Cursor, Playwright AI, Robot Framework), convert manual tests to automation, define and report QE metrics, and collaborate across engineering and operations. Requires demonstrated knowledge of general and fund accounting principles; Spanish fluency is a plus. Remote-first role with Puerto Rico–based benefits mentioned.

The Senior Experience Partner is a customer-facing CX and delivery expert who defines experience proposals, supports project kickoff and delivery, maintains executive relationships, ensures operational compliance, and drives growth through upsells and cross-sells. The role requires 2–3 years of experience in digital services or managing portfolios of projects, familiarity with human-centered design, commercial acumen including P&L management, and readiness for occasional in-person customer meetings and travel. The company operates as remote-first with teams across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Enterprise Account Executive is responsible for generating subscription sales of Granicus SaaS products to state and public sector customers within an assigned territory. The role includes territory and pipeline management, partner and collaborative selling, leading pursuit teams, managing opportunities in Salesforce CRM, and meeting defined sales metrics (including closing 15+ opportunities/year and selling $100K+ deals). This remote role requires 5+ years of public sector sales experience and travel up to 50%.

Granicus is hiring a Principal Engineer, AI Security to lead design and implementation of scalable AI security controls and guardrails, modernize the SDLC for AI, advance AI-enabled cyber defense, prototype and build integrations, and advise across security and engineering. Requires 10+ years in security-related engineering and deep familiarity with LLMs, agents, adversarial AI, cloud-native architectures, CI/CD, and security automation. Remote-first role with a US-based salary range of USD 150,600–187,400/year.

Responsible for technical pre-sales and value engineering of agentic AI solutions for public sector customers: conducting discovery, building proofs of concept, scoping and costing implementations, ensuring data governance and integrations with systems of record, and collaborating with product and delivery teams to realize customer value. Role requires deep experience with agentic AI frameworks and government workflows.

Join the Office of the CTO to own generator-verifier architecture, agent orchestration patterns, and CI/CD pipelines that safely scale autonomous agent pull requests. The role requires hands-on experience operating LLM agents in production, strong security and compliance expertise (including NIST 800-53 and FedRAMP), and the ability to define and enforce engineering standards and human review gates.

Manage early-stage adoption and beta programs for AI capabilities, partner with Product and Engineering on release readiness, coordinate Engineering/Design/Presales/Implementation, track and resolve issues from pilots, and synthesize customer feedback to inform release decisions. Requires 7+ years in program management, product operations, or delivery leadership. Remote.

Join the Office of the CTO to operate and scale an AI-native software development lifecycle where autonomous agents perform initial implementation. Responsibilities include decomposing work for agents, dispatching and integrating agent output, reviewing agent-generated PRs at volume, authoring evaluation suites, and ensuring correctness, performance, security, and WCAG accessibility in a FedRAMP-authorized environment. Requires strong engineering fundamentals, hands-on experience directing coding agents and rigorous code-review competence.

Granicus is hiring a Strategic Account Manager to nurture and expand complex public sector accounts in Illinois & Ohio for its Experience Cloud SaaS. Responsibilities include account management, renewals and contract negotiation, partner selling, prospecting, pipeline and opportunity management, Salesforce CRM usage, and delivering presentations. The role is remote, expects ~30% travel, requires 3+ years of public sector sales experience, and offers a salary range of USD 120,000–130,000/year.

Lead a high-performing sales team focused on local government agencies, driving revenue growth through forecasting, quota and pipeline management, hiring and coaching 6–10 Account Executives, and expanding white-space opportunities. Role involves managing complex $25K+ deals, contributing market insights to product strategy, and executing scalable sales systems. Granicus is a remote-first GovTech company serving governments across the U.S., U.K., Australia, New Zealand, Canada, India, and Armenia. Benefits and U.S.-based benefits details are provided in the posting.

The AI Quality & Evaluation Analyst partners with clients and product/engineering teams to translate use cases into evaluation frameworks, score AI responses against rubrics and ground truth, build prompt banks and golden sets, identify and escalate systemic risks (e.g., hallucinations), and maintain test coverage, dashboards, and quality reports to ensure AI outputs meet defined standards before go-live.

The Growth Marketing / Demand Generation Manager will activate integrated owned and paid marketing programs to drive awareness, pipeline, and bookings for emerging technology and AI products, with emphasis on state and local government segments. Responsibilities include cross-channel campaign execution (social, email, digital), event marketing and activations, content and buyer-stage enablement, performance tracking, and use of AI and marketing technology to scale programs.

Lead recruiting, coaching, performance management, staffing and service delivery for worldwide technical support; manage incident and escalation response, KPI tracking and reporting, and cross-functional initiatives with product, engineering and implementation teams. Requires 5+ years of direct leadership in a client-facing/technical support environment; experience with Salesforce Service Cloud, Jira, Power BI, multi-channel contact centers, Agile and ITIL is preferred.

Remote-first role within Granicus' in-house digital agency (GXG). Responsibilities include designing outcome-driven workshops, applying CX and human-centered design methods (journey mapping, personas, ideation), synthesizing insights into actionable recommendations, and leading virtual/hybrid sessions using Zoom/Teams and collaborative whiteboards. Prefers experience with government clients, digital communications tools (email, CMS, social), and 5+ years of consulting, digital strategy, UX, or CX experience. Salary range listed: USD 93,000–120,000 per year. Up to 30% travel required.