Findem is hiring a Contract IT Support Engineer to support global IT operations during US business hours from India (remote/Bangalore). Responsibilities include L1/L2 support for macOS and Windows, device provisioning and MDM management, Google Workspace and Microsoft 365 administration, onboarding/offboarding, asset tracking, application support (Slack, Jira, Zoom, 1Password), and supporting security and compliance activities (SOC 2, ISO 27001 evidence collection). The role requires 5–8 years of IT/systems support experience and willingness to work the US shift.