Fastly seeks a Senior Customer Success Manager based in India (role references Mumbai) to own and grow strategic telco partner and subsidiary accounts (JioCDN). Responsibilities include driving new bookings, renewals, upsell/cross-sell, enabling partner sales teams, developing account strategies and business reviews, translating partner needs into adoption plans, and coordinating cross-functional Fastly teams. Requires 10+ years' experience with enterprise account management, partner management or strategic sales, direct experience launching or scaling CDN/edge services with telcos or large partners, and strong executive and stakeholder engagement skills. Role is remote (location open to candidates in Mumbai), with regular travel across India.

The Senior Channel Enablement Manager will develop and manage partner enablement programs and curriculum, create high-impact learning assets (battle cards, pitch decks, e-learning), deliver virtual trainings, administer PRM/LMS tools, and measure program effectiveness. Requires 5+ years in channel/partner/sales enablement within enterprise SaaS, cloud infrastructure, or cybersecurity. Role is open to hybrid and fully remote candidates in the United States and may require travel.

Fastly is hiring a Senior Security Technical Account Manager (TAM) to support enterprise customers across North America. The role is remote in the US, requires 8+ years in customer-facing technical roles, and focuses on application and web security (WAF, bot mitigation, DDoS, API security), networking fundamentals (HTTP, DNS, TLS, BGP), cloud/CDN environments, automation/scripting, and cross-functional advocacy to drive security outcomes and escalations. Occasional travel is expected.

Fastly seeks a Manager, Customer Solutions Engineering to lead a team of technical customer engineers who act as named contacts for large customers. Responsibilities include driving strategy and operations for the team, managing stakeholder relationships across Client Services, Sales, Product and Engineering, handling escalations, defining SLAs and workflows, and coaching staff. Requires 8+ years pre-/post-sales experience and 2+ years of people leadership; role is hybrid across San Francisco, Denver, or New York, requires travel as needed, and does not support relocation.