Fastly is hiring a Senior Cloud Engineer to act as a technical advocate and architect for assigned customer accounts, performing post-sales implementation (VCL, logging, image optimization), troubleshooting, and recommending platform improvements. The role requires strong networking and web protocol knowledge (BGP, HTTP, TLS, DNS), hands-on Linux and scripting experience, familiarity with cloud providers (AWS/Azure/GCP) and CDN/edge architectures, and willingness to travel for customer meetings.

Fastly is hiring a Senior Customer Solutions Engineer (internally titled Senior Cloud Engineer) to act as the primary technical contact and trusted advisor for major customers. Responsibilities include post-sales implementation, troubleshooting, mentoring, handling escalations, and collaborating with Sales and Account Management. The role requires 8+ years' related experience with CDNs, cloud/internet infrastructure, streaming workflows (HLS/DASH), networking protocols, VCL/Varnish, Linux, and scripting. Locations listed: Denver, CO and San Francisco, CA; open to remote workers within Pacific, Mountain, and Central timezones; occasional travel may be required.