Hiring an onsite Call Center Customer Service Agent in Mexico City (Paseo de la Reforma). Role involves handling inbound customer calls in English (B2) and Spanish, providing banking product information, resolving inquiries, performing data entry and documentation, and identifying upsell/cross-sell opportunities. Requires high school diploma, basic computer skills, phone etiquette, and 3+ years of call center or customer service experience. Schedule: 6:00 AM–4:00 PM (CDMX time).

Posición presencial en Ciudad de México para atender llamadas entrantes, resolver consultas, registrar y actualizar datos en sistemas internos y educar a clientes sobre productos financieros. Requiere bachillerato, inglés B2 (conversacional), manejo básico de computación, captura de datos y al menos 4 años de experiencia en call center o atención al cliente. Se valoran conocimientos en productos bancarios y habilidades de ventas cruzadas.

Puesto de Agente de Call Center remoto (lunes a sábado) en México. Responsable de atender llamadas entrantes/salientes, resolver consultas y reclamos, registrar interacciones en sistemas, dar seguimiento hasta la resolución, escalar casos complejos y brindar soporte por chat y correo. Requiere 4+ años en atención al cliente/call center, nivel de inglés B2 y manejo de CRM y Microsoft Office.

Coforge busca Product Owner (híbrido, Perú) con más de 4 años en gestión de productos digitales o soluciones tecnológicas. Responsabilidades: liderar la visión y operación de la línea de producto, definir y gestionar roadmap y backlog, priorizar funcionalidades, coordinar equipos multidisciplinarios con metodologías ágiles (Scrum/Kanban/SAFe), facilitar ceremonias, gestionar stakeholders y hacer seguimiento de entregables. Se requieren conocimientos en Jira, Confluence, Trello, Miro, Figma y Excel avanzado; experiencia en customer journey, story mapping y transformación digital.

Encora is hiring a System Analyst in Singapore. The role requires at least 6 years' relevant experience (preferably in a financial institution). Duties include gathering and documenting business and technical requirements, conducting feasibility and impact assessments, designing system solutions (data models, process flows, integration), participating across the SDLC (including testing and deployment), troubleshooting, and maintaining system documentation. Familiarity with banking products/regulatory requirements and experience with SQL are desirable; CBAP certification is an advantage.

Puesto remoto en Perú para Data Analyst BI. Responsabilidades: desarrollar dashboards en Tableau, extraer/transformar/limpiar datos con SQL, generar KPIs y análisis, coordinar con stakeholders, complementar soluciones con Power BI y documentar procesos. Requiere más de 3 años en roles similares y experiencia en sectores como automotriz, retail o consumo masivo.

Coforge busca un Senior Project Manager remoto en Perú para liderar equipos y proyectos de tecnología. El puesto incluye gestión del ciclo completo del proyecto (roadmap, business case, presupuesto, recursos), coordinación transversal con negocio y TI, seguimiento de OKRs y KPIs, facilitación de reuniones con equipos técnicos y stakeholders, y propuestas de mejora continua. Requiere título en ingeniería o afines y mínimo 2 años de experiencia como Project Manager en proyectos de tecnología; conocimientos en Scrum/ágil, MS Project, Jira y manejo de presupuestos.

Produce executive financial summaries and dashboards, support ad hoc financial analysis (vendor consolidation, build vs buy, license optimization), partner with Procurement for correct financial attribution, identify and resolve financial data quality issues, and contribute to financial governance and control process improvements. Requires 3–5 years of relevant experience.

Produce executive-ready financial reports and dashboards on a monthly/quarterly cadence, support ad hoc financial analysis (vendor consolidation, build vs buy, license optimization), and partner with Procurement to ensure correct financial attribution. Requires 3–5 years of IT financial analysis/FP&A experience and strong skills in Excel, financial modeling, vendor analysis, and tools such as Power BI, Tableau, SAP or ServiceNow.

Senior QA Automation role responsible for designing, executing and maintaining manual and automated tests (Selenium, Appium), API testing (Bruno, Postman, SOAP UI), performance testing (JMeter, Azure Load Testing) and test management (Jira, Xray). Requires +5 years experience, SQL Server/Redis knowledge, CI/CD (Jenkins), version control (Git/Bitbucket) and use of monitoring tools (Dynatrace, New Relic). Hybrid position based in Peru.

Coforge is hiring a Mid Conversation Designer based in Peru (remote). Key responsibilities: design UX-driven conversational flows, develop and optimize chatbots using node-based platforms (n8n or Make), prototype and document conversational journeys with Figma/Bizagi/Visio/Draw.io, implement conversational logic with HTML/JSON, and apply prompt engineering techniques. Minimum 3 years of relevant experience.

Coforge (Encora) is hiring a Mid AI Engineer based in Peru (remote). The role requires 5+ years in AI/automation/bots (and 3+ years in enterprise environments), hands-on experience with Copilot 365, Copilot Studio, GitHub Copilot, Azure AI Foundry and RAG, plus knowledge of REST APIs, event-driven architectures, Azure Functions/Logic Apps and Python or JavaScript. Responsibilities include designing and optimizing AI agents and conversational flows, defining prompting and governance standards, orchestrating LLM integrations, ensuring scalability, security and compliance, and leading measurement and adoption of AI solutions in production.

Posición de Lead Project Manager para liderar proyectos de tecnología y transformación digital en instituciones financieras en Perú. Responsable del roadmap, gestión de riesgos, coordinación de equipos TI/negocio/proveedores, reporte de KPIs y cumplimiento de estándares del sector. Requiere 4–5 años de experiencia, experiencia en banca (BCP, Interbank, Scotiabank, Mibanco) y certificación de Scrum Master; PMP, ITIL y PRINCE2 son deseables.

Coforge busca un Fullstack Semi Senior con enfoque en Inteligencia Artificial Generativa para desarrollar agentes, copilotos y aplicaciones end-to-end en GCP (Vertex AI, Gemini, Cloud Run). Requiere 3–5 años de experiencia en producción, dominio de Python y React/TypeScript, experiencia con BigQuery, Docker, RAG y prácticas de seguridad y testing.

Hiring for a Senior Product Manager with 8+ years' experience in product management, business analysis, or technical product ownership. Role focuses on loyalty and rewards ecosystems and payments processing; responsibilities include writing requirements and user stories, owning feature documentation, collaborating with technology teams in Agile ceremonies, and supporting QA/UAT/integration and release validation.

Translate product strategy into detailed requirements, user stories, acceptance criteria and test scenarios; collaborate with technology teams in Agile ceremonies; support QA, UAT, integration and release validation. Required expertise includes loyalty ecosystems (earn/redemption/offers/points/rules), payments/issuer systems and transaction flows, APIs and integrations, and strong requirements-writing and documentation skills.

Encora is hiring a Senior Product Manager (remote, Colombia). The role requires 8+ years of relevant experience, a bachelor’s degree (advanced preferred), and domain expertise in loyalty, rewards, and payments. Responsibilities include translating product strategy into requirements/user stories, collaborating with technology teams in Agile ceremonies, and supporting QA, UAT, integration, and release validation. Strong experience with APIs, integrations, and payment/issuer transaction flows is required.

Senior Product Manager responsible for translating product strategy into requirements, user stories, acceptance criteria and test scenarios; collaborating with technology in Agile ceremonies; supporting QA, UAT, integration and release validation. Requires 8+ years in product management/business analysis/technical product ownership and experience in loyalty, rewards, payments or financial services.

Senior IT Finance Analyst working remotely from Peru. Requires 3–5 years of experience in IT financial analysis, FP&A, or business analysis with financial reporting responsibilities. Key duties: produce executive financial reports and presentations, develop dashboards and recurring IT spend reports, support ad hoc financial analysis (vendor consolidation, build vs buy, license optimization), partner with Procurement for correct financial attribution, identify and fix data quality issues, and improve financial governance and control processes. Tools mentioned: Excel (financial modeling, pivot tables), Power BI, Tableau, SAP, ServiceNow.

Produce executive financial summaries and dashboards to provide visibility into IT spend; support ad-hoc analysis (vendor consolidation, build vs buy, license optimization); ensure correct financial attribution with Procurement; identify and resolve data quality issues; contribute to financial governance and control process improvements. Requires 3–5 years of relevant IT finance/FP&A experience and strong Excel and dashboarding skills.