Make high-volume outbound calls (automated dialer) to offer, explain, and schedule free in-home or virtual health evaluations; follow approved scripts; meet daily productivity and quality targets; adjust/cancel appointments; report escalations; follow HIPAA and privacy guidelines. Full-time, remote within the Continental United States; 10 days paid training; typical pay range $15.00–$26.93/hour.

Remote full-time coordinator role handling inbound patient inquiries about billing, reimbursement, and collections; documents interactions in revenue cycle systems, assesses eligibility for payment plans, meets call center metrics, and works shifts within 8:00am–8:00pm EST. Requires at least 6 months healthcare billing/collections/reimbursement or infusion services experience and proficiency with Microsoft Word, Outlook, and Excel.

The Case Management Coordinator evaluates referred members, coordinates and implements care plan activities, assists with appointment scheduling and benefits access, escalates clinical/quality issues, documents care per guidelines, and collaborates with multidisciplinary teams. Role requires residing in Illinois, up to 40% travel, 2 years' relevant experience, and proficiency with Excel and Word.

Full-time Business Analyst role supporting execution of PBM, Medicaid, and licensure regulatory and state reporting. Responsibilities include maintaining reporting documentation and trackers, updating Salesforce case records, collecting and organizing inputs from partner teams, preparing draft report files, performing basic data validation and reconciliation, and supporting audit readiness. Required 1–3+ years of relevant business analysis or operations experience and proficiency in Excel.

Responsible for reviewing and adjudicating complex and sensitive medical claims per plan guidelines, applying medical necessity rules, verifying eligibility, identifying payment discrepancies, and performing claim rework calculations. Acts as a subject matter expert by coaching and mentoring team members, handling escalations, and conducting outbound calls to obtain required information. Requires a minimum of 18 months of medical claim processing experience with a health insurance payor or third-party administrator.