Owner of assigned complaint cases from intake through resolution: gather account and transaction data, draft written responses within SLA timelines, maintain complete case documentation in Salesforce, submit cases for QC review, escalate complex matters, and flag recurring issues for process improvement. Requires 1–2 years' experience in complaints handling/customer service within financial services or a regulated industry, professional-level French and proficiency in English. Role is remote (Luxembourg) and involves defined shift patterns.

Role involves investigating alerts from surveillance systems to identify potential market manipulation (e.g., spoofing, wash trading), executing market assessments for new asset launches or relaunches, strengthening trading rules and surveillance policies, collaborating with compliance and engineering teams, and monitoring regulatory and market-structure developments. Requires 2+ years of relevant market surveillance, trade monitoring, or trading experience and familiarity with surveillance technologies and data tools (e.g., SQL).

Remote (UK) role on the Operational Risk and Controls team conducting weekly QA audits of Complaints investigations (including formal/legal/litigation cases), performing root cause analyses, producing dashboards and reports (Google Sheets/Slides), and partnering with CX, Compliance, Analytics, and L&D to implement process improvements. Requires 4+ years' relevant experience. Annual base salary listed as £53,100.

Responsible for weekly QA audit allocations and grading of Complaints case investigations (including formal/legal/litigation matters), conducting root cause analysis, surfacing procedural gaps, building and presenting QA insights and metrics, and partnering cross-functionally to implement scalable process and workflow improvements. Role requires 4+ years of relevant experience and full-time in-office presence five days a week (UK).

Coinbase seeks a Derivative Sales Analyst to own and grow relationships with top institutional derivatives traders, source and convert high-value traders, monitor market structure and competitor offerings, maintain pipeline and forecasts, and build AI-powered workflows to scale outreach. Requires 2+ years in sales or business development in financial services, trading, or crypto and demonstrated fluency in derivatives products. Annual base salary range: £90,450–£100,500 GBP.

The Crypto Inventory Operations Intern (12-week summer 2027) will monitor crypto balances across entities, support stablecoin and unclaimed property processes, build dashboards and trackers, and run research/process-improvement projects. The role partners with Product, Engineering, Accounting, Compliance, and Operations and expects proficiency with Excel/Sheets, clear communication, and responsible use of generative AI.

Coinbase is hiring a People Analytics Intern for a 12-week summer 2027 internship (hybrid, New York). The role supports analyses across the employee lifecycle, reporting and dashboard maintenance, prototyping AI-driven automations, and producing executive-ready presentations. Required: pursuing an analytical degree, spreadsheet experience (Excel/Google Sheets), data-communication skills, and familiarity with visualization tools or basic SQL.

Coinbase is hiring a 12-week Summer 2027 FP&A (Strategic Finance) Intern based in New York (hybrid). The role focuses on building revenue forecasting models, conducting quantitative deep dives linking revenue segments to macro/crypto variables, creating dashboards, and partnering with cross-functional teams. Candidates should be pursuing a relevant degree and demonstrate financial modeling, Excel/Google Sheets proficiency, working knowledge of SQL or BI tools (Looker, Tableau), and experience using generative AI/agentic coding harnesses.

Institutional Operations Intern (12-week summer 2027) on Coinbase's IOS team in New York. Responsibilities include supporting day-to-day IOS operations, identifying and managing operational risk across compliance and regulatory requirements, recommending process improvements backed by data analysis, partnering with Product and Engineering to build technology solutions, and collaborating on a group project with a presentation to leadership. Target hourly rate listed at $40 USD.

The role supports coordination of finance product launch review workstreams across Finance and cross-functional partners, maintains project plans and launch dashboards, evaluates requirements and test transactions, and identifies process improvements using data, AI, and automation. Candidates should be pursuing a BA/BS in Accounting, Finance, or related field and have experience with SQL/analytics platforms and generative AI tools.

Remote (USA) Senior Systems Analyst on the Enterprise Applications & Architecture team. Serve as financial systems SME for Zip, NetSuite, Navan and other finance tech; perform administration, fit/gap analysis, design/build customizations, integrations and AI automations; author technical artifacts; lead testing and production support. Requires 5+ years system administration experience with Source-to-Pay/finance systems. Salary range: $148,835–$175,100 USD (base).

Responsible for operating and evolving the FCM operating model across trade flow, position management, margin monitoring, reporting, and analytics. Will design and implement scalable operational solutions (people, process, tooling), partner with Product/Engineering/Risk/Compliance/Legal and external vendors, lead launch readiness and transformation initiatives, and establish documentation, policies, and control frameworks in a regulated environment. Role is remote (USA) with quarterly in-person working sessions.

Remote (USA) Senior Sourcing Analyst role at Coinbase. Own sourcing engagements across CX BPO, marketing, professional services, and corporate functions—covering RFx, evaluation, negotiation, and contract execution. Requires 5+ years in sourcing/procurement or related functions; experience with vendor proposals, contracts, spend analysis, Legal/TPRM partnership, and responsible use of generative AI. Annual base salary range: $130,900–$154,000 USD.

The Risk & Monitoring Analyst IV on the Operational Risk and Controls team will own QA reviews of TMS investigations supporting Coinbase's AML/CFT program, lead calibration and training, conduct root cause analysis, produce dashboards/metrics, and respond to review/audit findings. Requires 6+ years in QA/financial crime investigations in a regulated financial services environment, working knowledge of BSA/AML, and ACAMS or equivalent. Position is remote (UK) with quarterly in-person surges; annual base salary range £55,620–£61,800 GBP.

Remote (USA) Senior Business Operations & Strategy role at Coinbase supporting Institutional product and sales leaders. Responsibilities include structuring ambiguous strategic problems, building quantitative business cases and financial models, conducting competitive and crypto market analysis, designing experiments, and delivering executive-level recommendations and implementations. Requires 5+ years in consulting, investment banking, or corporate/product strategy and familiarity with institutional finance or crypto.

Remote-first (USA) Senior Manager, Finance & Strategy at Coinbase on the Core FP&A team. Owns financial health for multiple major functions (People, Legal, Compliance, Policy, Finance), builds models and scenario analyses to inform executive investment decisions, leads a team of finance professionals, and executes reporting and variance analysis. Requires 8+ years in FP&A/strategic finance and 2+ years of people management experience.

The role owns end-to-end risk controls for ACH payments, implements targeting logic to detect fraudulent deposits, leads quantitative analysis of fraud performance and financial impact, executes investigations into anomalous behavior, and helps transition from heuristic rules to model-driven controls. Requires 4+ years in risk/fraud/payments (2+ years focused on payments fraud), strong SQL skills, familiarity with ACH/NACHA, and experience with identity-provider data and fraud tooling.