Red Hat seeks an experienced Technical Account Manager (OpenShift) to work with key customers in the Middle East, providing hands-on technical and architectural guidance for OpenShift, driving issue resolution with engineering and support teams, performing technical reviews, and managing customer engagement and documentation. Requires ~5 years of relevant experience and expertise with OpenShift, Kubernetes, containers, Ansible, and cloud management (CloudForms). Travel within the region expected.

Join the Platform Readiness team as a Systems Administrator to provide L3 support, create automated solutions (deployment pipelines, tests, monitoring), and operate complex production clusters across data centers. Requires 3+ years administering Linux production environments, scripting/automation experience (Ansible and/or Python), and good English communication.

Red Hat is hiring a Technical Account Manager focused on OpenShift and infrastructure solutions to support enterprise customers in Brazil. The role involves providing adoption guidance and best practices, leading Technical Health Reviews, proactively preventing and coordinating resolution of incidents, liaising with product and support teams, and helping customers achieve business outcomes through configuration, tuning, and operational recommendations. Requires 5+ years in support/dev/engineering/IT/QA, expertise with OpenShift/Kubernetes/containers, familiarity with CI/CD and DevOps, ability to travel regionally, and a technology-related degree or equivalent.

Red Hat is hiring a Remote Technical Account Manager (East US) to provide enterprise-level technical and architectural guidance for Red Hat Enterprise Linux. The role includes managing a small set of key customers, proactive technical reviews, incident management, documentation, and collaboration with engineering, R&D, and product teams. Candidates should have 5+ years of experience in support, engineering, IT, development, or QA and experience with RHEL (installation, patching, tuning, troubleshooting). Familiarity with Ansible/automation, container technologies (Docker/Podman/Kubernetes), configuration management, Git/SVN, RPM-based Linux, and cloud/container deployments is desirable. Salary range listed: $96,440–$154,190/year.

The Technical Account Manager provides technical and architectural guidance to assigned customers to optimize Red Hat infrastructure (notably OpenShift), builds strong stakeholder relationships, proactively identifies and mitigates issues, troubleshoots and escalates technical problems, and supports adoption of containerized and cloud solutions. The role requires 5+ years of relevant technical experience and may involve travel.

Enterprise-facing Technical Account Manager responsible for building trusted customer relationships, providing architectural and operational guidance for Red Hat OpenShift, coordinating with engineering/product/support teams to resolve issues, and supporting upgrades and best practices. Requires 5+ years' relevant experience and strong German and English communication skills.

Designated Support Engineer (RHEL) based in Tokyo. Requires at least 5 years' relevant experience, Linux system administration, troubleshooting and debugging skills, and communication in both Japanese and English. Familiarity with containers is required; experience with Kubernetes, cloud (AWS/Azure/GCP), Ansible/YAML and Linux scripting are desirable. Expected to contribute to customer-facing support, internal knowledge sharing, and collaboration with Red Hat engineering teams.

Lead and develop a high-performing Technical Support organization for Red Hat products, manage complex customer escalations, drive operational and organizational improvements, and partner with Engineering, Product, Sales, and Customer Success. Role requires 8+ years of people leadership in enterprise technical or product support, experience with enterprise software/cloud/infrastructure, and fluent Mandarin and English communication skills.

Red Hat is hiring a Customer Site Reliability Engineer on the OpenShift Managed Cloud Services team to manage large-scale distributed systems, lead customer escalations and incident response, automate operations, and drive reliability improvements. The role is customer-facing, requires advanced experience with OpenShift/Kubernetes, Linux, public cloud platforms (AWS/Azure/GCP), enterprise monitoring (Prometheus preferred), configuration management (Ansible/Terraform) and software engineering (Go preferred). Responsibilities include on-call participation, documentation for a knowledge base (KCS), mentoring teammates, and collaborating across Technical Account Management, DevOps and infrastructure teams.