Zero-to-one leadership role to design and build an Account Management team that owns net revenue retention (NRR), renewals, and expansion. Responsibilities include team structure, hiring, coaching, quota setting, forecasting, CRM and pipeline management, cross-functional partnership, and building playbooks and enablement materials. Requires 8+ years B2B SaaS sales/account management experience with at least 3 years managing a team; remote (US only); up to 25% travel.

The Market Response Representative handles inbound and outbound lead engagement, qualifies prospects against criteria, logs and enriches records in Salesforce, routes leads to appropriate teams, and supports early-stage sales activities. Requires ~1-2 years relevant experience, Salesforce/CRM experience, strong communication skills, and eligibility to work in the United States without sponsorship.