Senior Solutions Engineer (commercial) — a customer-facing technical role supporting AMER customers remotely within the United States. Responsibilities include leading technical discovery, tailored demos, proof-of-value/POC work, integration and migration discussions, building reports/dashboards, and translating stakeholder requirements into practical solution recommendations. Requires experience in pre-sales/solutions engineering, APIs and integrations, and strong presentation and communication skills.

Hands-on manager responsible for hiring, coaching, portfolio performance (retention, renewals, expansion), escalations, and building scalable delivery playbooks. Requires 5+ years in TAM/Professional Services/Customer Success (including 3+ years managing customer-facing teams), strong SaaS and partner ecosystem experience, and expertise with AI agents and workflow automation.

Role leads end-to-end onboarding and implementation, builds scalable workflows and AI automations, and manages enterprise accounts to drive adoption, retention and expansion. Requires 5+ years in customer-facing SaaS, hands-on experience with ClickUp or comparable work management platforms, and demonstrated experience deploying AI-powered workflows and agents.

The role is a senior technical customer-success position at ClickUp focused on leading onboarding and implementation, driving adoption and account health, designing scalable workflow and automation solutions (including ClickUp AI Agents and prompt design), collaborating cross-functionally, and delivering measurable business outcomes for assigned accounts. The posting notes the employer cannot sponsor visas for non-engineering/product roles.

Role focused on partner enablement, pre-sales technical leadership, and solution architecture to drive partner-sourced and partner-influenced ARR across APAC. Requires 8+ years in enterprise pre-sales or solutions engineering, experience with integrations/APIs and AI/LLMs, and up to 50% travel.

Role partners with strategic customers to lead end-to-end SaaS implementations and customer transformations: discovery, solution and governance design, rollout, enablement, and ongoing optimization. Responsibilities include driving adoption and account health, identifying automation and AI opportunities, coordinating across internal teams, and surfacing customer feedback. Role is approved for hiring in Ireland; visa sponsorship is not available for non-engineering/product roles.

Join ClickUp as a Technical Implementation Account Manager (TAM) to manage a defined book of customers, run onboarding and implementation using established playbooks, design and configure standard ClickUp solutions and automations, monitor account health and adoption, and drive measurable outcomes. The role requires applied AI fluency for using AI/agents, prompt design, and automation patterns to improve execution and customer value.