Hands-on manager responsible for hiring, coaching, portfolio performance (retention, renewals, expansion), escalations, and building scalable delivery playbooks. Requires 5+ years in TAM/Professional Services/Customer Success (including 3+ years managing customer-facing teams), strong SaaS and partner ecosystem experience, and expertise with AI agents and workflow automation.

Senior Engagement Manager responsible for end-to-end post-sale strategy and execution for enterprise clients: shape scope, mobilize and lead cross-functional delivery teams, manage financials and governance, drive AI adoption and change management, and produce measurable value to support renewal and expansion. Requires 5+ years in software/services delivery with experience leading enterprise SaaS implementations.

Role leads end-to-end onboarding and implementation, builds scalable workflows and AI automations, and manages enterprise accounts to drive adoption, retention and expansion. Requires 5+ years in customer-facing SaaS, hands-on experience with ClickUp or comparable work management platforms, and demonstrated experience deploying AI-powered workflows and agents.

Join ClickUp as a Technical Implementation Account Manager (TAM) to manage a defined book of customers, run onboarding and implementation using established playbooks, design and configure standard ClickUp solutions and automations, monitor account health and adoption, and drive measurable outcomes. The role requires applied AI fluency for using AI/agents, prompt design, and automation patterns to improve execution and customer value.

The Business Systems Engineer on GTM Engineering will develop and operate AI-powered automations and agentic workflows (LLM APIs, MCP, ClickUp Super Agents), build and maintain integrations across Salesforce, NetSuite, Workato, MuleSoft and related platforms, and own end-to-end lifecycle, reliability, and observability for GTM systems. Requires 3+ years experience in business systems/integration roles and hands-on experience with Salesforce and at least one ERP (NetSuite preferred).

Individual contributor role on the Post Sales Systems team responsible for translating support workflows into scalable automations and AI workflows using Zendesk, custom LLM integrations, ClickUp Super Agents, and integration platforms (Workato, Zapier). Own full automation lifecycle, ensure data flow between Zendesk, Salesforce, ClickUp and other tools, build reporting/data pipelines, monitor reliability, and collaborate with Support and GTM stakeholders.