Senior Engagement Manager responsible for end-to-end post-sale strategy and execution for enterprise clients: shape scope, mobilize and lead cross-functional delivery teams, manage financials and governance, drive AI adoption and change management, and produce measurable value to support renewal and expansion. Requires 5+ years in software/services delivery with experience leading enterprise SaaS implementations.

Role leads end-to-end onboarding and implementation, builds scalable workflows and AI automations, and manages enterprise accounts to drive adoption, retention and expansion. Requires 5+ years in customer-facing SaaS, hands-on experience with ClickUp or comparable work management platforms, and demonstrated experience deploying AI-powered workflows and agents.

The role partners with customers across EMEA to lead onboarding and implementation, design scalable ClickUp solutions (workflows, automations, integrations), drive AI adoption and agent deployment, monitor account health and adoption metrics, and collaborate cross-functionally to deliver measurable business outcomes and expansion opportunities. Visa sponsorship is not offered for this non-engineering/product role.

The role is a senior technical customer-success position at ClickUp focused on leading onboarding and implementation, driving adoption and account health, designing scalable workflow and automation solutions (including ClickUp AI Agents and prompt design), collaborating cross-functionally, and delivering measurable business outcomes for assigned accounts. The posting notes the employer cannot sponsor visas for non-engineering/product roles.

Role partners with strategic customers to lead end-to-end SaaS implementations and customer transformations: discovery, solution and governance design, rollout, enablement, and ongoing optimization. Responsibilities include driving adoption and account health, identifying automation and AI opportunities, coordinating across internal teams, and surfacing customer feedback. Role is approved for hiring in Ireland; visa sponsorship is not available for non-engineering/product roles.

Responsible for converting free trials, MQLs, and demo requests into paid customers, running online presentations/demos, and working with Growth and Marketing to optimize lead generation and pipeline quality. Requires 2–4 years of SaaS sales experience, consultative selling skills, strong written/verbal presentation ability, and the ability to work onsite in Dublin three days per week.

Join ClickUp as a Technical Implementation Account Manager (TAM) to manage a defined book of customers, run onboarding and implementation using established playbooks, design and configure standard ClickUp solutions and automations, monitor account health and adoption, and drive measurable outcomes. The role requires applied AI fluency for using AI/agents, prompt design, and automation patterns to improve execution and customer value.