Seeking a senior RevOps Process Architect to define and document future-state revenue lifecycle processes, data governance, and AI/automation-ready workflows across Sales, Marketing, Channel, Customer Success, Renewals, Finance, and Professional Services. Responsibilities include writing business requirements for Salesforce/CPQ, supporting UAT and rollout, owning a process/knowledge library, defining KPIs, and driving cross-functional adoption. Requires 6+ years in Revenue or Sales Operations in B2B SaaS and hands-on Salesforce/CPQ and automation experience.

BlueCat seeks a Global Vice President, Mid-Market Sales to create and run the operating model, GTM plan, and activity-driven sales motion for customers under 10,000 employees or $5B revenue. The role leads regional sales leaders and account executives across North America, EMEA, and APAC, owns global bookings and forecasting, and requires 10+ years in enterprise software sales and at least 5 years in sales leadership with experience in partner-led/channel models and infrastructure (networking/DNS/DDI/cloud/security) sales.

BlueCat seeks a Customer Success Manager to manage a shared portfolio of B2B SaaS customers from a prioritized queue. Responsibilities include onboarding, adoption checkpoints, pre-renewal reviews, troubleshooting with Product/Support, maintaining documentation in Totango and Salesforce, and identifying expansion opportunities. Requires 2–4 years of relevant customer-facing experience; networking/DNS/DHCP/IPAM exposure is an asset. Salary range $87,000–$110,000 USD per year.

BlueCat seeks a Customer Success Manager to work from a prioritized pooled queue of customers—delivering onboarding, adoption checkpoints, product demos, issue resolution, and structured pre-renewal reviews. Responsibilities include detecting churn risk, documenting account context in Totango and Salesforce, collaborating with Support and Product, and routing expansion opportunities to Sales. Preferred experience: 2–4 years in Customer Success, Account Management, or similar B2B SaaS roles; technical familiarity with networking/DNS/DHCP/IPAM is an asset.

BlueCat seeks a Manager of Pooled Customer Success to lead 4–7 CSMs in a remote USA role. The manager will build and operate a high-volume pooled coverage model, drive retention and renewals, operationalize repeatable plays and playbooks, ensure onboarding and adoption coverage, monitor portfolio health, and develop CSM talent. Requires 5+ years in B2B SaaS (including 3+ years in Customer Success or account management and 2+ years managing CSM teams). Salary range $125,000–$155,000 USD per year.

Senior Marketing Operations leader responsible for optimizing and owning the Martech stack (marketing automation, CRM integrations, attribution, enrichment, partner portal), driving lead lifecycle management and routing, building source attribution, ensuring data governance/compliance, partnering with Demand Gen, Customer Marketing, Sales and Channel, and leading the Marketing Operations team. Requires ~8+ years' experience and deep hands-on Marketo and Salesforce expertise.

The Sales Development Representative will generate high-quality pipeline across an assigned territory (including DACH), engage inbound leads and run strategic outbound outreach in German and English, lead discovery conversations with technical and executive stakeholders, document insights and next steps in Salesforce, and hand off well-qualified opportunities to Account Executives while monitoring and re-engaging stalled opportunities.

Lead engineering for BlueCat's Network Observability product line, setting multi-year technical direction, architecture, and delivery for a data-intensive platform ingesting network telemetry. Role requires hands-on experience with network telemetry (NetFlow/IPFIX/sFlow, SNMP, packet capture, streaming), scalable data platforms, SaaS and on-prem delivery, AI/ML for anomaly detection, and large distributed engineering teams. Requires 15+ years software engineering experience and significant senior people leadership experience.

BlueCat is hiring a Senior Demand Generation Manager to lead data-driven, multi-channel marketing campaigns and webinars for Network Observability. Responsibilities include campaign strategy and execution, marketing automation and CRM program management, attribution and reporting, event and webinar promotion, and coordination with sales and channel partners. The role is remote (USA) and offers a salary range of $140,000–$150,000 USD per year.

Work directly with strategic enterprise customers to troubleshoot and resolve technical issues, perform system health checks, validate upgrades, and act as a trusted advisor. Requires 5+ years' experience with networking protocols (DNS, DHCP, etc.), Linux, packet capture/analysis, and strong customer communication skills. Role includes after-hours support on a rotating schedule.

Responsible for full enterprise sales cycle across the Northeast (NY, NJ, DE, CT, RI, MA, NH, VT, ME). Requires 5+ years of enterprise new business development/account management in the networking industry, consultative/solution-selling experience, executive engagement, and ~50% travel. Annual compensation range USD 260,000–300,000 (base plus commission).

BlueCat is hiring a Federal Enterprise Account Executive to own a targeted set of Federal accounts, drive pipeline and revenue growth, and manage complex sales cycles from discovery through close. Requires 5+ years of enterprise technology sales experience in the U.S. Federal market, knowledge of federal procurement and contract vehicles, and experience with Salesforce and modern sales tools. Annual total compensation range USD 260,000–300,000 (base plus commission).