Bask Health seeks an experienced Technical Product/Project Manager to define and drive product roadmap, partner with engineering, design, marketing, sales, and customer success, and engage customers to inform product decisions. The role requires coding ability (1+ year JavaScript/TypeScript and engineering experience), familiarity with agile tools (ClickUp) and git flow, strong analytical, communication, and leadership skills.

Bask Health is hiring a Senior Technical Product Manager to work at the intersection of user needs, business goals, and technical possibilities. The role requires coding ability, prior engineering experience, and experience shipping software; responsibilities include owning projects from definition to launch, shaping the product roadmap, engaging customers, and working closely with engineering and product teams while reporting to the CEO.

Bask Health seeks a Technical Support Specialist in Egypt to provide timely, accurate support to subscribers and internal teams. Responsibilities include answering 600–700 daily queries, fixing CS-tool queue errors, rerouting pharmacy orders, assisting account managers, reporting recurring issues to developers, and supporting engineers with lost or canceled orders and prescription errors.

Bask Health is hiring a Visual Designer to define and shape visual identity across web presence, marketing channels, and product communications. Responsibilities include creating website assets, sales collateral, social media and email campaigns, and developing creative growth initiatives. Requirements include strong illustrative design and typography skills, proficiency in Figma, experience at product-led/SaaS companies, familiarity with HTML/CSS, and some experience or interest in video. The role is remote and at a seed-stage, AI-first company.

The Pharmacy Operations Specialist ensures medication data accuracy for compounded medications, supports vetting and onboarding of pharmacy partners, tracks regulatory alignment with NABP/DEA/state rules, logs and helps remediate operational issues and adverse events, and contributes to SOPs and cross-functional process improvements. Requires 2–6 years of relevant experience; exposure to compounding pharmacies, telehealth, and EHR/PBM environments is preferred.

The Content Manager works with the Creative Director and design team to translate campaign assets into platform-ready posts, stories, and short-form videos for Instagram, TikTok, Facebook, LinkedIn, and Twitter. Responsibilities include content creation and editing, scheduling and managing the content calendar, community monitoring and responses, tracking basic performance metrics and weekly reporting, trend research and rapid concepting, and supporting influencer outreach and live event coverage. The role expects 2–3 years of experience and familiarity with tools like Canva, CapCut, and Adobe apps.

Bask Health seeks a QA Engineer (Egypt only) to design and execute test plans for web apps and backend APIs, perform manual testing, define quality metrics, document test results, and support release readiness. Required: 2+ years QA experience, API testing, CI/CD testing knowledge, familiarity with tools like TestRails, ClickUp, BrowserStack, DataDog, Gherkin, GitHub, and experience in startup/agile environments.

Seeking builders obsessed with revolutionizing healthcare to create a direct-to-consumer telehealth platform that empowers entrepreneurs. Emphasis on demonstrated ability to innovate and execute; traditional CV not required.

Lead the redesign of Bask Health’s user interface to improve usability, simplify workflows, and align with brand guidelines. Responsibilities include user research, wireframes, prototypes, usability testing, and collaboration with developers and stakeholders. Requires proven UX/UI experience and proficiency with design/prototyping tools (Figma, Adobe XD, Sketch) and familiarity with software development processes.

Lead the redesign of Bask Health's telehealth software UI: conduct user research, create wireframes and prototypes, streamline workflows and information architecture, run usability testing, and collaborate with developers and product stakeholders. Requires proven UX/UI experience and proficiency with design/prototyping tools (Figma, Adobe XD, Sketch).

Remote senior front‑end software engineer (full‑stack generalist) to work directly with CEO/CTO on a serverless, multi-tenant telehealth platform. Requires strong experience with Next.js, TypeScript, React, Tailwind, DrizzleORM and backend familiarity (Rust, MySQL, Node.js); responsibilities include designing and implementing services, end-to-end ownership, and collaboration with product team.

Bask Health is hiring a Senior Customer Success Manager to build strong customer relationships and manage onboarding, value realization, engagement strategies, expansion and renewals for enterprise and large accounts. The role involves building logic-based questionnaires and workflows, supporting medication launches and upsells, triaging product and order issues, using LLMs/AI as a core part of the workflow, analyzing engagement metrics, delivering demos and collaborating with cross-functional teams. Requires 7+ years in Customer Success/Client Services at a SaaS organization and experience with e-commerce and large/enterprise customer books of business.

Work directly with CEO/CTO to design and build Bask Health's serverless telehealth backend. Responsibilities include end-to-end ownership of services, writing well-tested code, prototyping with LLMs (Claude, Cursor), building for scale and reliability, and collaborating across the team. Required technical focus areas include Next.js, SST, TypeScript/JavaScript, Node.js, SQL databases and AWS services.

Bask Health is hiring an Account Executive (3+ years experience) to prospect, demo, and close deals with DTC/e-commerce founders and growth-stage companies in a fast-paced startup. Responsibilities include outbound prospecting, pipeline management, discovery calls, ROI-driven demos, collaborating with marketing/sales ops/customer success, and meeting monthly/quarterly revenue targets. Occasional weekend work during peak periods.

Bask Health is hiring a Machine Learning Engineer to design, build, and ship AI-first product experiences for telehealth. The role emphasizes working with LLMs (Cursor, Claude), building ML pipelines and distributed data processing (Apache Spark, Databricks), cloud deployments (AWS/Azure/GCP, ECS/EKS/Lambda), and strong Python/TensorFlow (PyTorch a plus) skills. Candidates should have a bachelor's in a STEM field and 3+ years of professional ML or computer vision experience.

Bask Health seeks a front-end / full-stack software engineer to design, build, and ship product experiences for a serverless, multi-tenant telehealth platform. Core technologies called out include Next.js, Drizzle, SST, TypeScript, Three.js, React, Node.js and SQL. The role is AI-first (LLMs, Claude, Cursor) and emphasizes end-to-end ownership, prototyping with real users, reliability, accessibility, and performance.

The role is an AI-first Customer Success position at a telehealth SaaS. Responsibilities include onboarding, building logic-based questionnaires and workflows, triaging software and order issues, driving adoption, upselling medications, analyzing engagement metrics, delivering demos, and documenting AI-native prompts and processes. Requires 5+ years in Customer Success/Client Services (SaaS), experience with e-commerce and telehealth, handling large/enterprise customers, and proficiency in English. The role may require weekend work.

Bask Health is hiring a Customer Success Account Manager to own the full customer lifecycle for telehealth customers across multiple countries. Responsibilities include onboarding, designing logic-based asynchronous visit questionnaires, helping customers launch and upsell medications, triaging software and order issues, analyzing engagement metrics, delivering demos, and documenting AI-native workflows. Role requires 5+ years of Customer Success/Client Services experience, experience in e-commerce and enterprise-sized customer accounts, and willingness to work weekends.

Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion, and renewals. Build logic-based questionnaires and AI-native workflows, triage platform and order issues, run demos, analyze customer engagement metrics, and collaborate with product, sales, and marketing. Requires 5+ years in Customer Success/Client Services at a SaaS organization and experience with e-commerce and enterprise customers.

Work directly with CEO/CTO to design and build Bask Health's serverless telehealth platform. Responsibilities include end-to-end ownership of services and surfaces, writing tested TypeScript/JavaScript code, prototyping with AI tools (LLMs, Cursor, Claude), and building for scale, performance, accessibility, and reliability using Next.js, SST, Node.js, SQL, Drizzle and AWS services.