Bask Health seeks a Visual Designer for growth, marketing, and sales initiatives. The role focuses on shaping visual identity across web, marketing channels, and product communications, producing assets like website pages, sales collateral, social posts, and email campaigns. The team uses AI-first, LLM-led workflows, validates designs with users and stakeholders, and documents prompts/processes. Required competencies include strong illustrative design and typography, proficiency in Figma, an intuitive sense for copy, product-led marketing experience (ideally SaaS), and basic HTML/CSS; video experience is a plus.

Bask Health seeks a UX Copywriter to own product copy across onboarding, navigation, forms, workflows, notifications, and AI-powered interactions for both patient and healthcare/business user experiences. The role involves partnering with designers and engineers, developing terminology and content systems, testing and iterating with research and data, and using AI tools while maintaining strong human judgment. Exceptional English and proven experience in UX/product writing are required. Locations listed: United States, Brazil, Argentina, Spain, Mexico.

Bask Health is hiring a Product/UX Researcher to partner with Product, Design, and Engineering to run qualitative and quantitative research (user interviews, usability testing, surveys, product analytics, experiments) across healthcare stakeholders (businesses, operators, providers, patients). The role focuses on turning ambiguous signals into actionable insights, designing lightweight experiments, using AI-assisted research workflows, and making research an ongoing input into product development.

Responsible for concepting and producing original visual assets, storyboards, animatics, kinetic typography, logo animations, and integrated video deliverables. Must design static graphics from scratch, animate in After Effects, integrate footage/audio, adapt assets for multiple formats, and adhere to brand guidelines. Reports to the Creative Director.

The Production Manager will support the Lead Fashion Designer to move garments from concept and design through sampling, manufacturing, quality control, and final delivery. Key duties include coordinating with patternmakers, suppliers, and manufacturers; maintaining tech packs and production documents; tracking samples, purchase orders, schedules and costs; conducting quality inspections; and communicating production status to internal stakeholders. The role requires 2+ years of experience in apparel production or garment manufacturing and proficiency with production tracking tools and spreadsheets.

Bask Health seeks its first dedicated Product Marketing Manager (requires 4+ years B2B SaaS product marketing) to report to the Head of Product and lead product launches, positioning/messaging, sales and customer success enablement, and content/demand generation for two audiences: entrepreneurs launching DTC telehealth brands and larger healthtech teams integrating via API/platform capabilities.

Bask Health is hiring an Accounting Lead (CPA) to own month-end/quarter/year-end close activities, journal entries, balance sheet reconciliations, variance analysis, high-volume billing and SaaS revenue recognition (ASC 606), and preparation of financial statements for management and audits. The role emphasizes process automation, use of modern fintech and cloud ERP tools (Rillet, Stripe familiarity a plus), compliance support (sales and corporate tax), and cross-functional collaboration. Requires a bachelor's in accounting/finance, 3–5 years of progressive accounting experience (SaaS/e‑commerce/high-volume tech preferred), advanced Excel skills, and strong US GAAP knowledge.

Engineer will design, build, and ship high-quality product experiences including live Three.js/React Three Fiber WebGL work for phones. Work spans front end through API and database (Next.js, React, TypeScript, tRPC, Prisma) on a serverless platform (SST) in a monorepo. The team works AI-first with LLM tools (Claude, Cursor), emphasizes automated testing, accessibility, performance, and end-to-end ownership.

Bask Health is hiring a Visual Designer to define and shape visual identity across web presence, marketing channels, and product communications. Responsibilities include creating website assets, sales collateral, social media and email campaigns, and developing creative growth initiatives. Requirements include strong illustrative design and typography skills, proficiency in Figma, experience at product-led/SaaS companies, familiarity with HTML/CSS, and some experience or interest in video. The role is remote and at a seed-stage, AI-first company.

The Pharmacy Operations Specialist ensures medication data accuracy for compounded medications, supports vetting and onboarding of pharmacy partners, tracks regulatory alignment with NABP/DEA/state rules, logs and helps remediate operational issues and adverse events, and contributes to SOPs and cross-functional process improvements. Requires 2–6 years of relevant experience; exposure to compounding pharmacies, telehealth, and EHR/PBM environments is preferred.

Seeking builders obsessed with revolutionizing healthcare to create a direct-to-consumer telehealth platform that empowers entrepreneurs. Emphasis on demonstrated ability to innovate and execute; traditional CV not required.

Lead the redesign of Bask Health’s user interface to improve usability, simplify workflows, and align with brand guidelines. Responsibilities include user research, wireframes, prototypes, usability testing, and collaboration with developers and stakeholders. Requires proven UX/UI experience and proficiency with design/prototyping tools (Figma, Adobe XD, Sketch) and familiarity with software development processes.

Lead the redesign of Bask Health's telehealth software UI: conduct user research, create wireframes and prototypes, streamline workflows and information architecture, run usability testing, and collaborate with developers and product stakeholders. Requires proven UX/UI experience and proficiency with design/prototyping tools (Figma, Adobe XD, Sketch).

Join Bask Health as a senior front-end software engineer working directly with the CEO and CTO on a serverless, multi-tenant monorepo (Next.js/React front end, TypeScript, tRPC/Prisma backend, deployed with SST). The role expects end-to-end ownership, strong frontend expertise (React, TypeScript, Next.js, Tailwind) plus backend skills (tRPC, Drizzle/Prisma, SQL, Node), experience with LLMs/AI tooling (Claude, Cursor), and at least 6 years of experience. Responsibilities include designing and shipping product experiences, prototyping and validating with real users, championing performance and accessibility, and owning features from UI to database.

Bask Health is hiring a Senior Customer Success Manager to build strong customer relationships and manage onboarding, value realization, engagement strategies, expansion and renewals for enterprise and large accounts. The role involves building logic-based questionnaires and workflows, supporting medication launches and upsells, triaging product and order issues, using LLMs/AI as a core part of the workflow, analyzing engagement metrics, delivering demos and collaborating with cross-functional teams. Requires 7+ years in Customer Success/Client Services at a SaaS organization and experience with e-commerce and large/enterprise customer books of business.

Work directly with the CEO and CTO to design, build, and ship end-to-end features on a serverless, multi-tenant telehealth platform. The role emphasizes backend and full-stack development with TypeScript, Node.js, Next.js, tRPC, Prisma, SST and AWS services (SQS, EventBridge, Lambda). Engineers use LLMs (Claude, Cursor) as part of the workflow, own large areas of the codebase, write well-tested code, and focus on performance, accessibility, reliability, and clear automation in a fast-paced startup environment.

Bask Health seeks a remote front-end / full‑stack engineer with 5+ years' experience to own end-to-end product surfaces on a serverless, multi-tenant monorepo (React, Next.js, TypeScript, tRPC, Prisma/Drizzle, SST). Work includes building high-quality, tested, accessible features, using LLMs (Claude, Cursor) as part of AI-native workflows, and collaborating directly with leadership and clinical teams in a telehealth context.

The role is an AI-first Customer Success position at a telehealth SaaS. Responsibilities include onboarding, building logic-based questionnaires and workflows, triaging software and order issues, driving adoption, upselling medications, analyzing engagement metrics, delivering demos, and documenting AI-native prompts and processes. Requires 5+ years in Customer Success/Client Services (SaaS), experience with e-commerce and telehealth, handling large/enterprise customers, and proficiency in English. The role may require weekend work.

Bask Health is hiring a Customer Success Account Manager to own the full customer lifecycle for telehealth customers across multiple countries. Responsibilities include onboarding, designing logic-based asynchronous visit questionnaires, helping customers launch and upsell medications, triaging software and order issues, analyzing engagement metrics, delivering demos, and documenting AI-native workflows. Role requires 5+ years of Customer Success/Client Services experience, experience in e-commerce and enterprise-sized customer accounts, and willingness to work weekends.

Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion, and renewals. Build logic-based questionnaires and AI-native workflows, triage platform and order issues, run demos, analyze customer engagement metrics, and collaborate with product, sales, and marketing. Requires 5+ years in Customer Success/Client Services at a SaaS organization and experience with e-commerce and enterprise customers.