
The Role
What You'll Do
- Lead life science customers in the rapid configuration and implementation of eTMF, CTMS, Site Connect, Study Training, Study Startup, and Payments solutions
- Participate in workshops to discuss requirements with customers
- Guide customers toward best design decisions
- Document design decisions
- Monitor Veeva Vault configuration to ensure the matching with the agreed design
- Support customers in validation activities and write validation documentation
- Deliver onsite or remote training
- Submit product enhancement requests based on project experience
- Ensure customer success from beginning to end of the engagement lifecycle
- Have fun and work with an awesome team!
Requirements
- Experience working in clinical trials with a demonstrated understanding of compliance considerations and processes
- AND / OR experience working on implementation projects as a consultant, business, or IT lead for at least one of the following solutions: eTMF, CTMS, Site Connect, Study Training, Study Startup, and Payments
- Some understanding of life sciences content management principles
- Some understanding of life sciences compliance and computer systems validation requirements
- Proven ability to work independently in a fast-paced environment
- Ability to travel as required
- Bachelor's degree or above
- Good communication skills in English
- Qualified candidates must be legally authorized to be employed in the European Union and the UK. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position
Nice to Have
- Direct experience with systems such as Veeva Vault, ePharmaSolutions, PhlexEview, WingSpan, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, BioClinica CTMS, IMPACT CTMS, Medidata CTMS, GoBalto, or other clinical technologies
- Life-science or computer science-related degree
- SaaS/Cloud experience
- Experience in demoing software applications in product pre-sales
- Experience in services delivery management
- Fluency in one or more of the following languages: German, French, Italian or Spanish
Interviewing with Veeva
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Follow the application process and submit your resume. Within 3 days, you will receive a link to a personality assessment administered by a third party, unless you have already completed it with Veeva previously. Once you complete the assessment, our team will review your full application package and follow up via email with our decision. If moving to the interview stage, the process is as follows:- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
Perks & Benefits
#RemoteUK
#LI-Associate
You will be redirected to the company website to complete your application.






