Cisco ACI Support Engineer

CrowdStrike is hiring an Analyst I for the Falcon Complete virtual security operations center to detect, contain and remediate incidents across Windows, macOS and Linux. Responsibilities include incident handling, malware (static/dynamic) and forensic analysis, network analysis, development of countermeasures and customer-facing written/verbal communications. Candidates must be US citizens or permanent residents, be willing to work a 4x10 schedule (including a weekend day) and a hybrid on-site schedule, and have relevant technical background (degree preferred or equivalent experience). Base salary range for U.S. candidates is $85,000–$120,000 per year.

NVIDIA is hiring a Senior Field Applications Engineer to provide onsite support for large datacenter deployments of AI computing systems. Responsibilities include solving complex hardware and deployment issues, acting as a technical specialist for GPU and networking products, establishing technical relationships with customer engineers and architects, identifying customer architectures and product requirements, and providing technical and sales training. Requires BS/MS (or equivalent), 5+ years in system design or technical customer support in high-tech electronics, in-depth knowledge of servers, storage, networking, and strong English communication skills.

Senior Server Production Support to restore disrupted IT services, lead incident recovery, coordinate resolver groups, perform root-cause analysis, maintain runbooks/knowledge articles, and support change/release activities. Requires 6+ years' experience, strong skills in SQL, Java/J2EE, Unix, Oracle, MQ, WebSphere, familiarity with incident/problem/change management and disaster recovery, and strong English communication. Payments and tools such as AppDynamics, Splunk, and Geneos are desirable.

Senior Production Support Specialist responsible for triaging and resolving incidents, restoring services, conducting post-incident reviews, and reducing toil via automation. Requires Java/J2EE, Kubernetes, Unix/Linux, SQL, Oracle, MQ, WebSphere and experience with monitoring/observability tools (e.g., Splunk, AppDynamics, Prometheus).

Provide technical support and problem solving for MongoDB products (database server, drivers, Atlas, Cloud Manager). Work with customers on architecture, performance, recovery, security and scaling; contribute to support tooling, mentor new engineers, and collaborate with product and development teams. Role is remote for US-based candidates, shift-based (EST hours) with weekend-oriented rotation after ramp; FedRAMP role requires US citizenship on US soil.

Augury seeks a Remote Operations Engineer to perform continuous monitoring, review AI-generated alarms and anomalies, coordinate in real time with on-site personnel via Teams/VoIP, maintain operational logs and handoffs, and provide human-in-the-loop escalation using domain expertise. Requires a bachelor's in a related engineering field and 4–8 years operating, monitoring, troubleshooting, and optimizing industrial manufacturing processes. Nice-to-haves include Six Sigma/Lean experience, I&C familiarity, and interest in AI/ML.

Join Red Hat Enhanced Solution Support to deliver technical support and sustaining engineering for OpenShift customers. Responsibilities include incident diagnosis and resolution, collaborating with development and cloud partners, troubleshooting OpenShift/Kubernetes, traditional Linux virtualization (KVM/QEMU/libvirt), container runtimes, automation/scripting, and mentoring junior engineers. Role is remote (Spain) with weekend rotational shift duties.

Rippling is hiring a Technical Account Consultant (IT & Platform) to drive customer adoption of Rippling's Apps, Devices, Identity, and Inventory Management solutions and to support reporting/data needs. The role requires 3+ years of IT experience (MDM, identity management, familiarity with Google, Azure, Okta), project management and customer enablement skills, and preferred experience building reports and working with spreadsheets.

Cast AI seeks a Technical Support Engineer (Bengaluru) to troubleshoot and administer Kubernetes clusters and cloud-native environments. Requires 3+ years hands-on Kubernetes administration (cluster management, networking, storage), strong Linux/Unix skills, experience with at least one public cloud (AWS/Azure/GCP), SaaS/customer-facing support experience, and excellent English. Role includes owning issues end-to-end, contributing documentation, mentoring juniors, and participating in on-call rotation. Cast AI does not provide visa sponsorship.

Provide primary technical support and issue resolution for NVIDIA Ethernet switching and end-to-end AI solutions, working onsite at least one week per month and remotely. Responsibilities include debugging hardware/software on Linux, packet analysis, collaborating with engineering/marketing/support teams, documenting support methodologies, and handling customer inquiries. Requires 6+ years of customer support/debugging experience, strong networking and Linux skills, and familiarity with AI technologies and containers.