Technical Support Specialist

Full-time

13 days ago

Durham, NC

Provide queue-based customer support across email, tickets, chat, web sessions, and phone; troubleshoot product issues, draft escalations, use tools (AI, logs, API consoles), and contribute to internal documentation and training. Remote role with set hours (9:00 AM–6:00 PM EST) and several annual travel requirements; candidates must reside in eligible U.S. states.

Staff Software Engineer - PHP Backend

Full-time

13 days ago

Durham, NC

Hands-on technical leadership role owning backend architecture, database sharding and query performance, event-driven pipelines, CI/CD and developer experience for a PHP/Doctrine-based multi-tenant SaaS platform. Requires deep PHP and MySQL expertise, experience with MongoDB, AWS, Docker, message-driven systems (SQS), and mentoring engineering teams. Role is remote within specified U.S. states.

Senior Events & Trade Association Marketing Manager

Full-time

13 days ago

Durham, NC

Responsible for full lifecycle management of trade shows, industry conferences, association and partner events, including strategic planning, budget management, vendor negotiation, logistics, on-site leadership, and Salesforce-based ROI and pipeline attribution. Requires 5+ years of B2B event/association marketing experience, proficiency with tools like HubSpot and Salesforce, and ~15–20% travel.

Marketing Operations & AI Strategist

Full-time

13 days ago

Durham, NC

Senior role responsible for designing and executing an AI-driven marketing operations strategy, building AI-powered workflows, agents, and measurement systems across HubSpot, Salesforce, and adjacent tools. Requires 10+ years in marketing/growth operations or marketing analytics (B2B SaaS preferred) and hands-on experience applying AI to production marketing workflows. Position is based in the U.S.; candidates must reside in one of the states listed in the posting.

Finance Automation Manager

Full-time

13 days ago

Durham, NC

Owner of recurring FP&A processes (long-range planning, budget, monthly reporting, re-forecasts) and executive performance reviews. Builds and ships AI/automation solutions (Claude, Gemini, Notion, etc.) to streamline financial close and variance analysis, partners on BigQuery data and tooling, and oversees commission and bonus administration. Requires ~5–7 years in FP&A or strategic finance, SQL literacy, Google Sheets and Excel proficiency, and experience shipping LLM-based tooling.

Content Marketing Strategist

Full-time

13 days ago

Durham, NC

ServiceTrade seeks a Content Marketing Strategist (5+ years) to design and manage content strategy, templates, editorial infrastructure, and AI-assisted workflows. The role focuses on customer stories, campaign content, CMS-driven web publishing, SEO/AEO, and cross-functional collaboration with Demand Gen, Product Marketing, Sales, and Customer Success.