Customer Success Manager - US EST

$100,000 - $120,000 USD per year

Full-time

18 days ago

Remote – United States

Kentik is hiring a remote Customer Success Manager to own the end-to-end customer experience—onboarding through adoption, renewal, and growth—for assigned US accounts (must be based on the US East Coast and work EST hours). Requires 5+ years in Customer Success/Account Management, prior SaaS experience, high proficiency in Salesforce CRM and modern CS tools (Catalyst.io, Pendo, Looker), strong communication and emotional intelligence, and ability to travel up to 25%. Base salary range listed: $100,000–$120,000 (USD, annual).

Account Executive, Enterprise - NY Metro

$140,000 - $160,000 USD per year

Full-time

21 days ago

Remote – United States

Remote Account Executive role focused on hunting and growing enterprise accounts across the NY Metro territory. Requires 10+ years of enterprise sales experience, strong new-logo prospecting skills, technical fluency in networking and observability, and proficiency with modern revenue tools. Base salary range listed at $140,000–$160,000 (USD/year).

Sr Product Manager, Platform

$190,000 - $225,000 USD per year

Full-time

29 days ago

Remote – United States

Kentik seeks a Sr Product Manager to define and execute the platform roadmap that supports Core, Service Provider, Cloud, Synthetic Monitoring, Alerting and NMS products. Role requires ~5+ years in product management or engineering with strong networking (TCP/IP, BGP, SNMP, telemetry), SaaS/platform experience, API-first mindset, and ability to work with backend/frontend engineering to deliver telemetry agents, topology, event management and related platform features. Position is remote within the United States; salary range $190,000–$225,000.

Sr Product Manager, Platform UI

$190,000 - $225,000 USD per year

Full-time

49 days ago

Remote – United States

Kentik seeks a Senior Product Manager for Platform UI to own the roadmap and execution of the user experience across its observability platform. The role partners with design, engineering, and platform teams to define information architecture, navigation, APIs, and AI-driven UI capabilities; requires 6+ years in product management and familiarity with networking/observability domains.

Sr Product Marketing Manager

$145,000 - $190,000 USD per year

Full-time

57 days ago

Remote – United States

Lead product marketing for Kentik Cloud, Synthetics, and Security: own go-to-market plans, segment/persona strategy, messaging, positioning, product launches, and core assets (messaging frameworks, presentations, web content, solution briefs). Partner with product management, sales, customer success, channel, and enablement. Requires 4+ years in product/solutions marketing in a high-growth software organization and experience marketing IT/networking/security solutions to enterprise buyers.

Sr Staff Backend Engineer, Platform Engineering - KDE Storage

$200,000 - $245,000 USD per year

Full-time

110 days ago

Remote – United States

Kentik seeks a Senior Staff Backend Engineer for the KDE Storage team to design, scale, and operate high-performance storage services for network telemetry. The role requires co-owning the storage roadmap, collaborating with product and support teams, and solving data-intensive distributed systems problems. Required experience includes 7+ years in backend development (Go/C/Rust), distributed systems, and familiarity with timeseries databases, object storage, tiered storage strategies, and tooling like Kafka, Redis, and Postgres.

Account Executive, Strategic - TOLA

$150,000 - $175,000 USD per year

Full-time

126 days ago

Remote – United States

Kentik seeks a remote, US-based Strategic Account Executive to prospect and close enterprise customers in the TOLA territory. Role requires 10+ years selling to large enterprises, proven SaaS quota attainment, technical understanding of IP networking and observability, experience with MEDDPICC, and readiness to travel on short notice. Base salary range listed: $150,000–$175,000 (year).