Job Description
Lead design-led consulting engagements across Salesforce Core Clouds (Sales, Service, Experience), translating business needs into user-centric solutions.
Facilitate discovery workshops, design thinking sessions, and customer journey mapping to define solution strategies.
Analyze business processes and design scalable Salesforce solutions aligned with user experience and business value.
Translate business requirements into user stories, functional specifications and solution designs.
Act as a trusted advisor to stakeholders, including C-level, ensuring alignment between business goals and solution design.
Collaborate with architects and development teams to translate requirements into functional and technical solution designs.
Contribute to pre-sales, business development, mentoring, and internal capability building within the Design Consulting practice.
Collaborate with technical architects and developers to ensure that solutions are scalable, maintainable and aligned with best practices.
Prepare and conduct demos, walkthroughs and solution presentations for clients.
Support testing activities, including test preparation, defect analysis and user acceptance testing.
Contribute to training, rollout and change enablement activities.
Support project delivery through clear documentation, structured communication and proactive issue management.
Qualifications
Degree in (Business) Informatics, Business Administration, Service Design, Human-Centered Design, or a comparable field.
4+ years of Salesforce consulting experience with focus on solution design, business analysis, or customer experience transformation.
Strong knowledge of Salesforce Core Clouds (Sales, Service, Experience) and ability to design user-centric solutions.
A proactive and motivated working style with a strong sense of ownership.
A willingness to learn, ask questions and continuously improve.
A structured way of working and the ability to make complex topics understandable.
Experience leading workshops, gathering requirements, and facilitating customer journey / design thinking sessions.
Strong communication and stakeholder management skills, including experience working with senior business stakeholders.
Fluent in business German and English; experience in one of the following industries is a plus: Manufacturing, Life Sciences or Retail
Additional Information
- 30 days of paid vacation, internal and external training opportunities, MyN – Nagarro Employee Share Program, attractive company car and company bicycle arrangements, company-funded accident insurance policy, modern office space at central locations with high-tech equipment, sports programs, access to the corporate benefits portal, free fruit and drinks.
- Plenty of room for innovation in a high-growth environment with the latest technologies and products. With us, you can get involved and make a difference.
- Flat hierarchies and a long-term, stable job with attractive development opportunities.
Company Description
👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000 experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!
As part of the globally operating salesforce business unit with more than 1.000 certified salesforce experts, Nagarro is one of the most powerful and innovative Salesforce partners for global customers.
You will be redirected to the company website to complete your application.
