Job Description
Key Responsibilities
- Lead customer workshops to understand business processes, identify improvement opportunities, and translate requirements into scalable Salesforce solutions.
- Design and configure Salesforce solutions using standard platform capabilities, ensuring a configuration-first approach and alignment with Salesforce best practices.
- Own functional workstreams throughout the project lifecycle, including requirements gathering, user stories, solution documentation, testing, training, and go-live support.
- Act as the trusted advisor between business stakeholders and the delivery team, ensuring successful project execution, stakeholder alignment, and high customer satisfaction.
- Support pre-sales activities, contribute to solution proposals, share industry best practices, and continuously improve delivery methodologies and reusable assets.
Qualifications
- Experience with Salesforce Core Clouds and CRM transformation projects, ideally experience on Data 360 and Agentforce solutioning
- Strong understanding of Salesforce configuration (Flows, Security, Reports & Dashboards, Approval Processes, etc.).
- Excellent communication and workshop facilitation skills.
- Experience working in Agile delivery teams.
- Salesforce certifications are an advantage.
Company Description
👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18 000+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! By this point in your career, it is not just about the tech you know or how well you can code. It is about what more you want to do with that knowledge. Can you help your teammates proceed in the right direction? Can you tackle the challenges our clients face while always looking to take our solutions one step further to succeed at an even higher level? Yes? You may be ready to join us.
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