Infrastructure Operations Support

Full-time
Kuala Lumpur

Key Responsibilities

  • Monitor, track, and manage technology obsolescence across the organization.
  • Validate, reconcile, and remediate CMDB data related to technology obsolescence.
  • Extract and consolidate data from multiple sources; analyze using Power BI and generate insightful reports for leadership.
  • Collaborate closely with application teams and stakeholders to minimize technology obsolescence gaps across the enterprise.
  • Engage with stakeholders to negotiate, escalate, and ensure timely achievement of milestones aligned with the obsolescence roadmap.

Job Requirements

Mandatory Requirements

  • Strong understanding of CMDB concepts with hands-on experience in IT asset environments.
  • Proficiency in Power BI for data extraction, analysis, and reporting.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively.
  • Ability to perform in a fast-paced, high-pressure environment.

Nice to Have

  • Experience in managing technology obsolescence initiatives.
  • Knowledge of CMDB, operating systems, storage, networks, middleware, and related technologies.
  • Understanding of CI data classes and attribute inheritance
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