
Supervisor, Retention Direct Distribution - PL
Nationwide is hiring a remote Supervisor for Retention Direct Distribution (Personal Lines) to lead licensed retention and sales agents across inbound and outbound contact center channels. Responsibilities include coaching and developing staff, meeting retention and sales metrics, ensuring compliance with underwriting and regulatory requirements, handling escalations, workforce planning, and contributing to unit-level budgeting and reporting. Requires at least five years of related sales/retention/service experience and applicable state insurance licensing.










