
Senior Software Engineer
Work on end-to-end full-stack features for Help Center, chat, and agent workflows using React/TypeScript and Go. Responsibilities include API and service integrations, AI/ML/vendor integration with guardrails, driving CX outcomes through experimentation and metrics (e.g., CSAT), and strengthening production reliability via on-call, incident response, and mentoring. 5+ years of software engineering experience required.















