Role is responsible for building and maintaining partner relationships, driving technical integrations and launches, establishing SLAs and performance tracking, coordinating incident resolution, identifying operational efficiencies, and providing partner training and support. Minimum requirements include a bachelor’s degree and at least 5 years of relevant experience; travel up to ~30%.

Ramp seeks a Strategic Enterprise Customer Activation Manager to lead large enterprise customers through implementation and agentic workflow adoption, own change management strategies, quantify financial impact for CFO-level stakeholders, and use AI tools daily. Must have 7+ years in enterprise customer success/implementations, strong change management experience, AI fluency, financial-impact communication, and technical credibility around integrations/APIs. Locations include NYC (HQ), San Francisco, Miami, Washington D.C., and remote in Canada. Salary ranges cited: $198,000–$271,000 (NYC/SF) and $178,000–$244,000 (other locations).

Remote role (United States or Canada) responsible for leading implementation and integration efforts, owning API/SDK documentation, analyzing technical and functional requirements, and managing implementation projects. Requires 7+ years of hands-on experience in implementation/integrations/solutions roles, 3+ years in B2B SaaS in payments/fraud/risk/compliance, strong communication, and advanced SQL/JSON and scripting experience (e.g., Python, bash, Ruby, Golang).

The Customer Activation Manager owns a book of ~45 mid-market customers, leading implementation, stakeholder mapping, change management, and adoption to deliver measurable finance outcomes (time-to-value, ROI, spend visibility). Requires 5+ years in customer-facing roles (customer success, consulting, or implementations), habitual use of AI tools, technical credibility around integrations/APIs, and the ability to communicate impact in financial terms. Role supports candidates in the US and Canada with relocation support to NYC or SF.

Bask Health is hiring a Senior Customer Success Manager to build strong customer relationships and manage onboarding, value realization, engagement strategies, expansion and renewals for enterprise and large accounts. The role involves building logic-based questionnaires and workflows, supporting medication launches and upsells, triaging product and order issues, using LLMs/AI as a core part of the workflow, analyzing engagement metrics, delivering demos and collaborating with cross-functional teams. Requires 7+ years in Customer Success/Client Services at a SaaS organization and experience with e-commerce and large/enterprise customer books of business.