Provide technical and product support for Granicus customers: manage inbound queues and customer tickets to meet SLAs, troubleshoot and investigate software issues, assist with case escalations, contribute to on-call support, and maintain expert knowledge of multiple Granicus products while collaborating across teams.

The Senior Customer Solutions Engineer (AMER) leads Galleon workload activation and expansion in industrial environments, designs OT/IT integration architectures, conducts site readiness assessments, and serves as the primary technical owner for North American customers. The role requires managing production readiness, cross-functional collaboration with Sales/Product/Engineering, mentoring junior engineers, and operating within US and Canadian data residency and security expectations. Minimum 8+ years of relevant experience with at least 3 years in industrial or OT-adjacent environments.

Kraken is hiring a remote Senior Data Analyst (Growth) to build and own production-grade data pipelines, dbt models, dashboards and metric frameworks for the Marketing Growth team. The role focuses on full-funnel reporting, experimentation (A/B testing and causal inference), data modelling and translating results into product and growth recommendations. Requires 7+ years in data analytics/analytics engineering, mastery of SQL, strong Python skills, and hands-on experience with dbt and Airflow or equivalent orchestration tools. Candidates must be based in Canada, the US, the UK or the EU and fluent in English.

Mozilla is hiring a Senior Data Engineer (remote, Canada). The role requires a minimum of 4 years' data engineering experience and involves building and managing business and telemetry data pipelines, partnering with stakeholders to produce analytical models, ensuring data quality and governance, and improving the data platform (GCP). Key technical skills include SQL, Python, cloud distributed systems, and data observability.

CrowdStrike is hiring an AI Agent Engineer to own the full lifecycle of LLM-based agents—from prototype to production—focusing on agent development, prompt engineering, fine-tuning (LoRA/QLoRA), optimization, and scalable secure deployments. Role is Canadian-based remote; base salary range provided.

Ashby seeks a High Touch Implementation Specialist reporting to the Manager of High Touch Implementations in the Professional Services / Customer Success organization. The role manages end-to-end implementations of Ashby’s SaaS solution for mid-market and smaller enterprise customers (~15 active implementations, 4–8 weeks each), defines scope and project plans, partners cross-functionally, advises on best practices, and supports customer adoption. Remote (US/Canada) aligned to PST or MST timezones; travel under 10%.

Sell complex SaaS to enterprise customers (1,000+ employees) with ownership of pipeline generation, outbound and inbound motion, and full-cycle selling. Role expects closing large ARR deals ($100K+), consistent quota attainment, collaboration with Solutions Engineering, and willingness to travel for customers and company events.

Full-cycle Enterprise Account Executive role focused on winning new enterprise accounts in Eastern and Central time zones (US & Canada). The role emphasizes self-sourced pipeline generation, closing large ($100K+ ARR) deals, consensus-building with executives, collaboration with Solutions Engineering, and occasional travel for customer/on-site events.

The Implementation Specialist is responsible for managing and executing multiple complex implementation and onboarding projects concurrently, working directly with strategic enterprise customers to deliver implementation plans, integrations, change management, and best-practice guidance. The role is remote (US and Canada), requires strong technical proficiency with configurable B2B SaaS products, cross-functional collaboration, and up to <10% travel for customer engagements.

Individual contributor on the Customer Success Strategy & Operations team responsible for designing and implementing processes, segmentation, onboarding, health scoring, and KPIs. Partners with CS leadership, RevOps, Finance, Sales, and Product to deliver reporting, capacity planning, and data-driven recommendations to optimize customer health, retention, and revenue.

Ashby is hiring a Staff Product Designer to work remotely (US/Canada). The role requires 10+ years of product design experience (majority in desktop SaaS). Responsibilities include owning large product features end-to-end, improving IA/navigation/interaction/UI, consolidating and building the design system, producing Figma artifacts, and writing specification documents for stakeholder alignment. The position emphasizes independent design judgment, collaboration with engineers and PMs, occasional user interviews, and operating in a low-meeting, high-autonomy environment.

Ashby is hiring an Account Executive to sell its talent-acquisition software to startups (up to ~100 employees) in the Americas East territory. The role requires managing a high-volume pipeline (15+ opportunities), executing outbound prospecting, running product demonstrations, maintaining CRM data, and collaborating with the sales team. Minimum requirement: 2+ years of full-cycle SaaS sales experience.

Ashby is hiring a Staff Product Engineer based in Canada (remote). The role owns substantial product areas and requires end-to-end delivery: researching competitors, writing product specs, building wireframes, prototyping, and implementing features across the stack. The team uses TypeScript, React, GraphQL, Node.js, Postgres, Redis, CI/CD, and AI-assisted developer tooling. The company meets in person at least twice yearly.

Join Ashby’s North America support team as a remote Product Support Specialist (US & Canada). The role requires owning complex B2B SaaS troubleshooting from report through resolution, handling integrations, reproducing ambiguous behavior, communicating with varied audiences, and contributing to projects (e.g., technical enablement, workflow automation). The schedule includes one weekend day in exchange for a weekday (Tuesday–Saturday or Sunday–Thursday).

Ashby is hiring a Senior Product Engineer based remotely in Canada to own large product areas end-to-end — researching customers, writing product specs, building wireframes and implementing features across frontend and backend. The role emphasizes TypeScript/React/GraphQL/Node.js/Postgres/Redis experience, strong product thinking, and a culture of ownership with periodic in-person meetups.

Senior/staff-level Design Engineer role at Ashby (remote in Canada). The role expects strong proficiency in both visual/product design and engineering: shipping production UI using TypeScript and React, expanding and implementing the company design system, building composable components, and collaborating with Product Engineers. Tech stack includes TypeScript, React, GraphQL, Node.js, Postgres, and Redis. The position involves working on product at scale and contributing to end-to-end design and implementation.

Ashby is hiring an Engineering Manager based in Canada (remote) to manage 3–5 engineers, hire additional engineers, coach ICs to deliver loosely defined projects, influence product and technical specs, and lead department- and company-level engineering initiatives. The role is hands-on, participates in debugging and small code changes, and involves designing interview processes and improving developer experience. The position reports to the VP/Director of Engineering and includes regular in-person meetups (at least twice a year).

Ashby is hiring a Support Engineering Manager to grow and lead a technically proficient Support Engineering team focused on resolving complex product issues, integrations, and workflows. The role involves mentoring engineers, establishing escalation and triage standards, building internal tools and processes, and partnering closely with Engineering and Product to improve product reliability and customer outcomes. Remote role covering US and Canada.

The Renewal/Contract Manager will handle annual renewals, month-to-month subscriptions, contract questions, and related administrative tasks for Ashby’s startup/SMB accounts (up to 100 employees). The role requires negotiating pricing and terms, building customer trust, coordinating with Sales and Customer Success, maintaining CRM records, and identifying growth opportunities to support retention and expansion.

Ashby seeks a Senior Product Designer with 4+ years of desktop SaaS product design experience to own larger product features, improve IA, navigation, interactions and visual design, and help build and consolidate the design system. The role is remote (US and Canada locations listed), involves frequent collaboration with product and engineering, using Figma, writing specification docs, occasional user research, and applying heuristics and JTBD thinking.