Manager responsible for overseeing a team focused on customer success and account management for SmithRx's PBM clients. Key duties include setting team goals, managing KPIs and CSAT, coaching team members, ensuring account coverage, identifying churn risks and expansion opportunities, coordinating cross-functional issue resolution, and maintaining trusted client relationships. Requires 5+ years of leadership experience in Customer Success/Account Management and working knowledge of healthcare/pharmacy benefits.

Role responsible for designing, developing, testing and maintaining server-side features and APIs for SmithRx. Requires 5+ years' experience, expertise in a compiled language (Go/Java/Kotlin), strong PostgreSQL skills, experience with API design, CI/CD and familiarity with AWS, Docker and Kubernetes. Remote (US) position with location-based pay zones.

The Proposals Pricing Analyst performs ad hoc and deep-dive analyses of large claims datasets, produces reprice reporting and client-ready deliverables, and collaborates with internal stakeholders (sales, analytics, clinical) to quantify savings and risk for potential clients. Requires 3–5 years of professional experience and proficiency with Excel, SQL, Looker, and Tableau.

SmithRx is hiring a remote Partner Operations Specialist to monitor and troubleshoot eligibility, accumulator, and claims files; validate system configurations; support partner integrations and client implementations; and contribute to process documentation and training. Requires 2+ years pharmacy technician or related experience, high school diploma/GED, Excel skills, and familiarity with tools such as Looker, Datadog, Jira, Tableau, Salesforce, and basic SQL. Role is US-based (zones and pay rates specified by US location).

The Senior Software Engineer, Applications (Backend) will own backend architecture and services for drug data, design APIs, collaborate with frontend and product teams, and improve availability, performance, and scalability. The role requires 5+ years of professional software development experience and expertise in compiled languages (Go preferred), PostgreSQL, API design, AWS (Lambda, DynamoDB, SQS, RDS), CI/CD, Docker, and Kubernetes. Responsibilities include production triage, technical design, mentoring, and contributing to roadmap and tooling including exploration of AI tools.

Senior/staff-level engineering role responsible for designing, building, testing, and maintaining server-side features and scalable APIs. Key technologies include Go, JavaScript/TypeScript, Node, GraphQL, PostgreSQL, Docker, Kubernetes and AWS (Lambda, Fargate). Responsibilities include architecture and design, CI/CD, production troubleshooting and root cause analysis, technical documentation, and mentoring junior engineers. Position is remote within the US with location-based salary ranges provided.