CrowdStrike seeks a Corporate Account Manager to act as primary client contact for regional enterprise customers, manage the renewal cycle, identify upsell/cross-sell opportunities, and achieve quota-based growth. The role requires full sales-cycle experience selling to technical audiences, strong communication and negotiation skills, and familiarity with sales frameworks such as MEDDPICC and Sandler.

Lead account strategy and execution to close new business and expand revenue across an assigned NY/NJ enterprise territory. Manage relationships with senior executives, work with cross-functional teams and partners, use Salesforce for pipeline management, and travel up to 50%.

The Technical Support Engineer will own customer issues—troubleshoot, identify root cause, resolve or escalate, and document bugs and processes. Requires 3+ years in customer/technical support or system administration, strong Windows knowledge, professional English fluency, experience with troubleshooting security applications (AV, VPN, firewall, proxy), and familiarity with Linux and Splunk. Experience with kernel-level security and AI technologies is a plus.

Role involves developing file format parsers and feature extraction engines, implementing and testing robust libraries/SDKs and APIs, collaborating with data scientists on ML features, performing reverse engineering and malware analysis, and working across Windows/macOS/Linux. Requires ~12+ years experience with Rust/C/C++/Python and familiarity with CI/CD and cloud platforms.

Provide ownership of customer issues including troubleshooting, root cause identification, resolution or escalation; document and report product bugs; create troubleshooting/knowledge-base content; collaborate with engineering and senior support. Requires 3+ years in customer/technical support or system administration and experience with Windows, networking, security applications, and troubleshooting. Familiarity using AI technologies to improve workflows is noted.

Work on the Falcon Host sensor (kernel-mode driver) and related cloud telemetry features. Responsibilities include designing, implementing, and owning cross-platform sensor features (Windows primary, also Mac/Linux), debugging low-level issues (memory corruption, process contention, performance), collaborating with distributed teams, and mentoring others. Requires strong C++ and Windows kernel/OS internals expertise; preferred experience with WFP, TCP/IP, USB, file systems, Agile and Git.