Owner of escalation management across air, hotel, fulfillment and rapid-response channels: document and intake incidents, draft SOPs, monitor multiple queues, interpret travel advisories, coordinate high-volume schedule changes, and communicate with airlines, hotels, partners and customers. Requires hands-on Sabre experience, working knowledge of Amadeus and Travelport, understanding of fares/ticketing rules and at least 1 year in a customer-facing or back-office travel role (3+ years preferred).

Hopper is hiring a Travel Operations Specialist in Customer Success to manage escalations (air, hotel, fulfillment), document incidents and draft SOPs, monitor multiple queues, coordinate large-scale schedule changes, and communicate with airlines, hotels, partners and customers. The role requires hands-on Sabre experience (Amadeus/Travelport knowledge helpful), strong ticketing/fare knowledge including multi-ticket itineraries and NDC products, strong English (French B2 is an asset), and a minimum of 1 year in a customer-facing or back-of-house airline or travel agency role. Position is remote in Brazil.

Senior individual-contributor role reporting to the Global Corporate Controller to design and implement automated invoicing and revenue accounting in NetSuite, maintain AR subledger and month-end close, draft technical accounting memos under ASC 606, perform large-scale data reconciliation using advanced SQL, review commercial contracts for accounting implications, and manage collections and partner financial relationships. Requires CPA, 8+ years of progressive accounting experience, and proficiency in French and English.

Build and automate the invoicing and revenue accounting cycle in NetSuite; ensure ASC 606-compliant revenue recognition; own AR subledger, month-end close, collections, and partner billing; use advanced SQL to reconcile large datasets; draft technical accounting memos and interpret commercial contracts. Reports to the Global Corporate Controller. CPA required; 8+ years progressive accounting experience.

Hopper is hiring a Director of Revenue Accounting (100% remote, USA) to build and own automated invoicing and revenue accounting in NetSuite, ensure ASC 606 compliance, manage AR and month-end close for partner revenue, reconcile large datasets using advanced SQL, interpret commercial contracts, handle collections and partner disputes, and establish controls to support audits. CPA is required and 8+ years of progressive accounting experience is requested.

Fully remote Principal Product Manager role to build Hopper's HTS API Marketplace from concept to revenue. Responsibilities include defining API products, commercial models and pricing, developer and partner onboarding, rapid AI-enabled prototyping, and owning marketplace economics and P&L in partnership with engineering, data science, commercial and finance teams. Requires 7+ years PM experience, API and B2B marketplace experience, strong SQL and data fluency, and familiarity with prototyping using LLMs/AI.

Lead the definition and commercial launch of the HTS API Marketplace: package and price capabilities, own API product and developer experience, establish go-to-market and commercial model, and own marketplace P&L. Partner with engineering, data science, commercial, finance, and supply teams; use rapid AI-driven prototyping and SQL-driven analysis. Remote role based in Canada locations listed.

Lead a 0-to-1 effort to define, package, price and commercialize Hopper's HTS API Marketplace. Responsibilities include translating capability roadmaps into enterprise-grade API products, owning commercial models and marketplace P&L, building developer and partner onboarding experiences, rapid AI-driven prototyping, and GTM sequencing. Requires 7+ years in product management with experience building developer-facing or B2B marketplace products, strong SQL skills, familiarity with marketplace economics, and proficiency in French and English.

Lead a 0-to-1 effort to define, package, price, and commercially expose Hopper's lodging and cars capabilities as enterprise-grade API products. Responsibilities include API product design, developer and partner experience, commercial model and P&L ownership, rapid AI-driven prototyping, and close coordination with Engineering, Data Science, Finance, Commercial, and Supply. Remote role based in Mexico; requires 7+ years product management experience and strong SQL and marketplace/API domain knowledge.

Lead the definition and launch of the HTS API Marketplace: structure, package, price, and expose capabilities (e.g., search, pricing, mapping, extranet) as enterprise-grade APIs. Collaborate with capability PMs, Engineering, Data Science, Commercial and Finance; own developer experience, partner onboarding, API specs, sandbox tooling, go-to-market sequencing, and marketplace P&L. Requires 7+ years PM experience, API/B2B marketplace experience, SQL fluency, AI-native prototyping, and strong cross-team coordination.

Lead the creation of the HTS API Marketplace: define API products, commercial packaging, developer experience, onboarding, and go-to-market. Coordinate with capability PMs, Engineering, Data Science, Commercial and Finance; own marketplace P&L. Fully remote role requiring 7+ years of product management experience and demonstrated experience with API products, B2B marketplaces, SQL, and AI-enabled prototyping.

Independent Contractor role based in Oman to lead strategic airline partnerships for Hopper's HTS fintech products. Responsibilities include product development and launches, optimizing existing solutions, leading implementations (project management, UAT, issue triage), data-driven performance analysis, and cross-functional collaboration. Native Arabic and fluent English required.

Independent Contractor role based in Qatar supporting Hopper Cloud / HTS. The Account Lead will cultivate and manage strategic airline partnerships, lead fintech product development and launches, optimize existing solutions to grow ancillary revenue, manage product implementations (including UAT and issue triage), and use data-driven insights. Requires strong stakeholder and project management skills, familiarity with airline operations (preferred), and native Arabic with fluent English.

The role is an Account Lead on Hopper’s Fintech (HTS) team, 100% remote in Saudi Arabia. Responsibilities include building and managing airline partnerships, leading product development and implementations, optimizing existing fintech solutions to grow ancillary revenue, applying data-driven insights, coordinating cross-functional teams, and staying current on fintech and travel trends. Native Arabic and fluent English are required.

The Account Lead will manage strategic airline partnerships for fintech ancillaries: leading product development and launches, optimizing and growing existing solutions, overseeing implementations (project management, UAT, issue triage), and using data-driven insights to drive commercial growth. Role requires native Arabic and fluent English and experience engaging airline stakeholders.

Lead the strategy and roadmap for pricing intelligence, supplier performance intelligence, and revenue reconciliation across Flights, Hotels, Cars, and Ancillaries. Design reference pricing, predictive models, anomaly detection, and canonical revenue reporting; partner with Data Science, Engineering, Finance, and Commercial to productionize and monitor model-driven infrastructure. Requires hands-on experience with LLMs/prompts, SQL, large transactional datasets, model evaluation and monitoring, and prior ownership of pricing or marketplace intelligence systems. Location indicated as Toronto with remote work.

Lead the strategy and roadmap for pricing intelligence, supplier performance, and revenue reconciliation across Flights, Hotels, Cars and Ancillaries. Partner with Data Science and Engineering to productionize model-driven systems (including LLM work), design evaluation and monitoring frameworks, manage model lifecycles, and deliver measurable business impact. Requires 5+ years PM experience with AI-native, model-driven products and strong SQL skills.

Owner of end-to-end strategy and roadmap for model-driven pricing intelligence, supplier intelligence, and canonical revenue reporting. Requires 5+ years PM experience with AI-native products, hands-on SQL and large transactional datasets, experience with model lifecycle, evaluation/monitoring, anomaly detection, and shipping predictive/pricing systems at scale.

Seeking a Principal Product Manager to own strategy and roadmap for pricing intelligence, supplier performance, and financial reconciliation across travel verticals (Flights, Hotels, Cars, Ancillaries). The role requires building model-driven reference pricing, supplier intelligence layers, canonical revenue reporting, and model evaluation/monitoring frameworks; close partnership with Data Science, Engineering, Finance and Commercial teams. Engagement is as an Independent Contractor based in Ireland and requires proof of business registration and professional indemnity insurance.

Seeking an AI-native Principal Product Manager to own the end-to-end strategy and roadmap for pricing intelligence, supplier performance intelligence, and financial reconciliation across travel verticals. Role requires hands-on experience with model-driven systems (including LLMs), SQL on large transactional datasets, model lifecycle management, and shipping predictive/anomaly-detection or pricing systems at scale. Minimum 5+ years of product management experience.