
Key Skills: Workforce Planning, Resource Allocation, Demand Management, Reporting & Dashboards, Stakeholder Management, SAP, Agile Collaboration
Experience: 3–5 years of experience.
Location: Peru
Work Model: Hybrid/On-site (Lima, Peru)
• Manage end-to-end resource deployment processes, aligning workforce availability with project demands
• Maintain and update resource allocation and project assignments, ensuring accuracy and compliance
• Oversee bench management, tracking available talent and proactively identifying placement opportunities
• Monitor demand pipelines, focusing on client needs both locally in Peru and internationally
• Collaborate with delivery, talent acquisition, and finance teams to ensure workforce visibility and alignment
• Ensure adherence to workforce management processes, standards, and governance frameworks
• Generate reports and dashboards on resource utilization, bench status, and demand coverage
• Support implementation and continuous improvement of workforce management best practices
• 3–5 years of experience in workforce management, resource planning, or similar roles within IT services or nearshoring environments
• Strong understanding of demand management and staffing dynamics in client-facing environments
• Advanced English proficiency (B2 or higher), both written and spoken
• Strong interpersonal and collaboration skills across cross-functional teams
• Excellent organizational skills with the ability to manage multiple priorities simultaneously
• Results-oriented mindset with strong ownership and accountability
• Strong problem-solving skills with a structured and proactive approach
• Experience working in multinational or cross-border IT services environments
• Familiarity with resource and project management concepts in SAP-driven environments
• Knowledge of workforce management tools beyond SAP (e.g., resource management platforms, BI tools)
• Experience supporting organizational change or process standardization initiatives
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