Lead Software Engineer

Full-time
Remote - Austria

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

The Agentic Data team is building the foundational layer that makes intelligent agents possible at Salesforce scale. As a Lead Engineer on this team, you'll shape how agents access, govern, and reason over data — work that sits at the intersection of distributed systems, AI infrastructure, and enterprise trust. This role has a direct line to some of the most consequential engineering decisions we're making right now.

What You'll Be Doing

  • Architect and implement high-scale systems that manage agent data access patterns, including guardrails, traceability, telemetry, and auditability

  • Contribute to the design of the technical infrastructure required for the future of agents and be deeply involved in code production, code reviews, and design decisions

  • Partner with Product, Security, and Business Units to ensure agents operate with the correct data access permissions and governance controls

  • Lead technical direction for the team — set standards, mentor engineers, and drive alignment across a cross-functional group of stakeholders

  • Adopt and advocate for AI-first development patterns across the engineering organisation

  • Evaluate and evolve the team's use of emerging agentic frameworks and tooling as the landscape matures

What We're Looking For

Required Qualifications

  • 8+ years of industry experience with a proven track record of leading large-scale distributed systems or platform engineering

  • Deep understanding of the LLM lifecycle, including prompt engineering, RAG (Retrieval-Augmented Generation), agentic reasoning patterns (such as ReAct and Chain-of-Thought), and building MCP servers

  • Hands-on experience with agentic frameworks such as LangChain or PydanticAI

  • Strong proficiency in at least one modern language: Java, Python, Kotlin, Scala, Rust, or Go

  • Familiarity with a wide variety of data systems: vector, relational, and graph databases, event-driven architecture (Kafka), and large-scale data processing

  • Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Qualifications

  • Experience using AI-assisted development tools such as Claude Code, Cursor, or GitHub Copilot — and advocating for their adoption within a team

  • Experience building guardrails for autonomous systems, including permissions, data masking, and compliance frameworks such as FedRAMP or HIPAA

What's in It for You

This is a rare opportunity to work on infrastructure that doesn't exist yet — you'll be designing the systems that future Salesforce products are built on. You'll have the autonomy to make foundational decisions alongside a team that takes engineering craft seriously and is genuinely excited about what agentic AI makes possible.

Our Commitment to Equality

Salesforce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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