EUC Team Lead

Full-time
Singapore

EUC Team Lead

Important Information

Location: Singapore

12 months contract

Job Summary

We’re looking for a hands-on IT Support Engineer to lead a small team and keep our systems, applications, and infrastructure running smoothly. You’ll be the go-to person for technical issues, IT projects, and documentation while ensuring end-users get fast, reliable support.

Job Description

  • Lead and manage a small team, providing guidance and support as needed
  • Troubleshoot and resolve technical issues related to hardware, software and networking
  • Install and configure hardware and software applications
  • Monitor and maintain applications and systems to ensure their smooth functioning
  • Collaborate with teams to implement and maintain IT projects
  • Document technical procedures, user manuals, and FAQs
  • Provide technical support for any IT-related matters or issues
  • Continuously update technical knowledge and skills
  • Lead and manage a small team, providing guidance and support as needed.

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

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