Job Description
REQUIREMENTS:
- Total Experience - 5+ years
- Strong hands-on experience with the ServiceNow ITSM module
- Experience in integrating ServiceNow with third-party applications using REST APIs or Integration Hub
- Proficiency in designing and configuring workflows and automations using Flow Designer
- Strong knowledge of JavaScript, ServiceNow scripting, and custom application development
- Solid understanding of IT Service Management (ITSM) modules
- Ability to work collaboratively in cross-functional teams in time-sensitive environments
- Excellent communication skills
- Prior experience in enhancing local IT experiences using ServiceNow automation is an added advantage
RESPONSIBILITIES:
- Understand and analyze business requirements and translate them into technical solutions
- Design, develop, and implement ServiceNow ITSM solutions
- Build and manage integrations with external systems
- Develop and configure workflows and automations using Flow Designer
- Customize ServiceNow applications using scripting and best practices
- Collaborate with stakeholders to ensure timely delivery
- Support testing, UAT, and production deployments
- Troubleshoot issues and provide effective solutions
- Continuously enhance system performance and user experience through improvements and automation
Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related field
Company Description
👋🏼 We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
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