Senior Manager of Executive Content and Experience

•Develop and implement a global corporate communications strategy to enhance engagement, advance business goals and strengthens Vertex’s brand and culture from the inside out

•Structure and lead high priority, highly visible cross-functional programs and initiatives

•Build and maintain strong cross-functional relationships and respect with senior leaders and stakeholders across the business

•Develop a deep understanding of our business and employees to produce high quality communications that differentiates our brand from competitors

•Proactively identify and mitigate risks to ensure project success

•Evangelize and educate relevant teams on audience-centric communications

•Ready the organization with a well-articulated issues management strategy designed in partnership with Legal, People + Culture and executive teams

•Infuse change management best practices into all corporate communications initiatives

•Drive executive communications strategy

•Establishes and communicates clear metrics and KPIs for functional area success working closely with key stakeholders and the data/analytics team

•Lead corporate communications programs in a way that drives team productivity, growth and development

•Use storytelling to attract and engage target audiences with unique and compelling narratives

•Develop and implement a global communications calendar

•Draft communications and scripts on behalf of c-suite and executives

•Align corporate messaging, employee experience and employer branding with the company’s mission, core behaviors and product positioning

•Drive innovation and scale through communication channels and platforms

•Develop mechanisms to track, analyze and report on individual campaign results and consult on big picture business trends

•Evaluate the effectiveness of corporate communications using metrics and feedback to continuously improve and adapt the communication strategy and tactics

•Serve as a strategic partner to business and functional leaders, providing counsel that reflects a strong understanding of the business to improve clarity and impact of messages

•Partner closely with the Corporate Marketing to ensure alignment with Vertex’s voice and branding

•Support thought leadership and speaking opportunities to position the company as a prominent voice in the industry

•Partner with Talent Acquisition team to build out our employment branding strategy to position Vertex as a best-in-class employer

•Ability to grow a team of skilled communicators

•Fosters a positive and collaborative work environment and inspires others to do the same

•Empowers the team to achieve organizational excellence

•Understanding and appreciation for different cultures and perspectives

•Deep proficiency and senior-level expertise in B2B communications with proven ability to craft compelling narratives, refine complex content, and execute successful project launches

•Demonstrate strong team leadership skills driven by clear expectations, defined metrics and accountability, and rewards / recognition

•Excellent interpersonal skills for establishing solid relationships at all levels to support or initiate innovative practices with cross-functional teams in a global environment

•Lead with influence with an ability to swiftly resolve conflict

•Strategic thinker with great execution skills to get the job done fast

•Stellar writing and editing talent

•Critical thinking, good judgment

•Clear understanding of the relationship between internal and external communications, as well as traditional and evolving channels

•Proactive approach to identifying opportunities and taking action

•Flexibility to adapt to changing circumstances and priorities

•Ability to handle stressful situations calmly and effectively

•Ability to bounce back from setbacks and maintain a positive outlook

•Values-led with adherence to ethical principles and standards

•Proficiency desired with Microsoft Office solutions, Adobe Creative Suite, marketing automation systems

•10+ years of communications experience

•Bachelor’s degree in marketing, communications, journalism or related field

•Related market/industry experience is desirable

•Builds Relationships: Fosters open dialogue and obtains shared commitment to proposals; shared ideas and information to promote mutual understanding, respect, and effective decision-making.

•Drives for Results: Acts to create opportunities for Vertex or to avoid future problems; has the courage to act with incomplete information rather than simply thinking about it; maintains a focused commitment to achieving enterprise objectives.

•Knows the Business: Understands and applies knowledge of Vertex’s business and processes to accomplish goals.

•Anticipates Customer Needs (internal and external): Establishes and maintains productive relationships with customers and partners, anticipating their needs.

•Learns Continuously: Expands own knowledge base to enhance performance; seeks development to increase strengths for current and future needs.

The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.