An Introduction to Primer
Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity, improve performance, and capture more revenue - all from a single platform.
Backed by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, we're building the payments layer the world's best companies rely on.
Learn more about our culture >
Which team will you be joining?
A Primer payment is worth so much more than a regular payment! In the Partners team we build a foundation of seamless, scalable, and reliable payments - across any provider, method, or market.
We’re looking for an Integrations Manager to own and elevate the experience our partners and merchants have when integrating with Primer. This role sits at the intersection of Product, Partnerships, GTM and Engineering. You’ll act as a trusted technical partner and project owner, ensuring integrations are smooth, well-supported, and continuously improving — with a strong focus on quality rather than volume.
🔍 What will the role involve?
Owning the end-to-end experience of partner integrations, from onboarding through to ongoing support.
Scoping, triaging and coordinating technical and product-related requests from partners and internal teams.
Working closely with the Partnerships team to support onboarding, enablement, and how Primer is presented and sold.
Ensuring partners complete all required technical, operational, and compliance processes during onboarding.
Acting as a technical point of contact for our partners and merchants, helping them navigate Primer’s platform and APIs.
Creating and maintaining clear feedback loops between our Partners, Product, Engineering and other teams.
Identifying opportunities to improve and scale integration processes, including automation and smarter tooling.
Continuously improving the quality of the partner experience, informed by feedback and NPS insights.
👀 What are we looking for?
Experience in a partner-facing technical role (e.g. Integrations, Solutions Engineering, Technical PM, Product Ops).
Strong communication skills, with the ability to explain technical concepts clearly to different audiences.
Solid technical foundations, including experience working with APIs, SaaS platforms, and modern tech stacks.
Confidence reading and understanding technical documentation and identifying gaps or friction points.
A collaborative approach to working across Product, Engineering, Partnerships, and all other teams.
A systems-thinking mindset, with an interest in automation, AI, and scalable ways of working.
Experience in B2B SaaS environments (payments experience is a plus, but not essential).
✅ A typical interview process
An initial intro call with a Talent Partner
An interview with the Hiring Manager
Challenge Stage - Contextualised to the role
A final, values-alignment interview
What's the culture like at Primer?
We're building a culture where people can do their best work and be proud of the impact they have. You'll be working with people who are mission-driven, smart, and reflective, and who are genuinely invested in building exceptional products and delivering success for our merchants.
We work remotely, and have done since day one. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships through great remote working practices and thoughtfully designed face-to-face time, including workations, our annual company retreat, and co-working space access worldwide.
The work is challenging. Scaleups are a challenge, and building category-defining products is a challenge. But there's a meaningful difference between a challenge and a struggle. At Primer, the right challenge comes with the right support: strong onboarding, a collaborative environment, and a team that is genuinely invested in your success. It's never something you face alone.
Our benefits
🌍 We are fully remote and globally distributed; and have been since day one
💰 Competitive share options
🌴 Uncapped holiday, with 25 days minimum to be taken
🗣️ Co-working space access
📅 Workations & Company Retreat
💻 The best equipment for your role
🏠 £500 towards your home office setup
🔎 Generous learning budget
🏥 Private Medical Insurance
📈 A broad set of additional perks and benefits (depending on location)
Don’t meet every single requirement?
At Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply. You may be the right candidate for this or other roles.
Primer is committed to the equal treatment of all current and prospective employees and adopts a zero-tolerance approach to discrimination, regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage and civil partnership, or any other background or belief.
