Senior Manager/VP of Account and Revenue Growth

[In order to requisition 1923]

Join Our Team and help us grow at Modus Create!

Are you a passionate sales professional with a knack for technology? Do you thrive on building relationships and delivering impactful solutions? At Modus Create, we're looking for a Senior Manager/VP of Account and Revenue Growth to play a pivotal role in our consulting practice. If you’re ready to leverage your technical expertise and industry insights to drive meaningful sales engagements, we want to hear from you!

About You:

Experience Level: VP/Director

The Senior Growth Organization Manager will be responsible for driving business growth, ensuring the success of client solutioning and engagements, and leading the sales and client account management team. The Senior Growth Organization Manager will ensure the team meets or exceeds revenue growth targets, fosters a high-performance culture, and delivers exceptional client service.

Key Responsibilities

Leadership & Management:

• Build, lead, mentor, and develop a team of 10 to 15 mid and senior-level sales and account managers, promoting a culture of excellence, collaboration, and continuous improvement.
• Support Sales and Client Partners with training and knowledge-sharing opportunities.
• Monitor & manage performance against goals through regular one-on-ones and performance reports.
• Refine roles and responsibilities of the team against the books of business.
• In partnership with the People and Culture team, work on incentive plans for the team.

Revenue Growth & Account Management:

• Drive the team to achieve or exceed revenue growth targets for each client account (aim at YoY at least 20% growth from existing accounts).
• Develop and execute strategic account plans to expand business opportunities within existing client accounts and identify new business prospects
•  Analyze sales data and trends to identify areas of opportunity.
• Collaborate with the Consulting Practice Leads and Marketing team to develop proposals and presentations 
• Support Client Partners during the deal negotiation process.
• Implement a growth program.
• Define client onboarding processes, communication plans and QBRs.

Client Relationship Management:

• Build and maintain strong relationships with key clients, acting as an escalation point and ensuring client needs are met effectively.
• Develop a deep understanding of clients’ business objectives and challenges.
• Advocate for client needs within the organization to drive continuous improvement.

Strategic Planning & Collaboration:

• Partner with Practice Leads, Directors, and Partner Managers to align on account growth goals and deliverables.
• Facilitate communication between Sales and Client Partners and internal stakeholders to ensure seamless service delivery.
• Work closely with other departments, including Practice Leads, Marketing, Delivery, and Operations to ensure client satisfaction and service delivery.

Reporting & Analytics:

• Oversee the preparation of regular reports on account performance, client satisfaction, and revenue growth, presenting insights and recommendations to senior leadership.
• Ensure there is good HubSpot hygiene for all deals.
• Collaborate with the finance team to monitor account performance, addressing any financial discrepancies promptly.
• Manage and maintain CRM tools and processes for existing accounts, ensuring data accuracy and relevance.
• Produce sales reporting, including rep leaderboard, executive dashboard, and sales forecast.

Budget & Resource Management:

• Manage budgets and resource allocation for the client account management team, ensuring cost-effective operations while achieving revenue targets.

Market Analysis:

• Stay updated with industry trends, market conditions, and competitor activities to identify new opportunities and threats, adjusting strategies accordingly.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Technology, or a related field; MBA or equivalent advanced degree preferred.
• Minimum of 10 years of experience in account management, with at least 5 years in a leadership role within the technology consulting industry.
• Proven track record of achieving revenue growth targets and managing high-performing teams.
• Strong understanding of technology consulting services and solutions.
• Solid knowledge of standard financial concepts (budget, revenue, gross margin, EBITDA, average billing rate) and how they articulate with sales and operations.
• Excellent leadership, communication, and interpersonal skills.
• Strategic thinker with the ability to develop and execute effective account management strategies.
• Proficient in HubSpot CRM software, Jira, Power BI, Excel and other relevant tools.
• Ability to travel as required to meet with global clients and team members.

You’ll Love:

• Organized & Driven team: Ability to manage multiple priorities and meet tight deadlines.
• Travel: Flexibility to travel as needed for client meetings and presentations.
• Represent Modus at Events: Support Practice Leads and Executives pre and post  conferences/events, driving attendance, engaging with clients and generating new leads.

Team Collaboration:

• Overlap with some EST hours daily is expected.
• Reliable high-speed internet is a must!

Team Culture:

At Modus, a fast-growing, remote-first company, you’ll experience various exciting projects! Here’s a taste of what you might do:

• Giving back: Be an industry thought leader through opportunities such as blog posts, open source contributions, and event speaking.
• Travel & connections: Meet fantastic people during our remote meet-ups! It’s all about collaboration and fun! Global environment and diversity at its best.
• Teaching and learning: Work in active teams on internal and external projects, staying up-to-date with the latest technologies.
• Being a self starter:  Autonomy and proactivity are the key to succeed at Modus.
• Client interaction: Represent Modus and our values while connecting directly with our clients, some of the world’s biggest brands.
• Growth: Enjoy comprehensive learning benefits, with access to over 12,000 courses. Your growth is our priority!

About us: 

Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We were fully remote before it was cool! We support organizations on their digital transformation journey through strategic consulting and full lifecycle product development, partnering with industry leaders including Atlassian, GitHub and AWS. Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world’s largest brands deliver powerful digital experiences.

We combine boutique expertise with enterprise-scale capabilities. As an award-winning Atlassian partner with a world-class team, we help organizations innovate and solve complex challenges for Fortune 500 companies and beyond, we want to hear from you.

Perks of working with us:

• Remote work with flexible working hours and remote
• Modus Global Office Program: for when you want to get out of your home, we offer on-demand access to private offices, meeting rooms, co-working spaces and business lounges in locations in over 120 countries 
• Employee Referral Program
• Client Referral Program 
• Travel according to client or team needs
• The chance to work side-by-side with thought leaders in emerging tech
• Access to more than 12,000 courses with a licensed Coursera account.
• Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role
  
  

Our benefits for United States employees are:

• Flexible Time Off/PTO.
• Onboarding Budget: $700.
• Premium Health Insurance.
• 401(K) employer contribution.
• Annual Bonus Award - up to 10% based on company and individual performance.
• Other benefits such as FSA and HSA.

At Modus, you’ll be part of a vibrant team that values innovation, collaboration, and professional growth. We empower our employees to drive change and make an impact in the IT landscape through top-tier service consultancy. If you’re ready to take the next step in your career and make a difference, apply today!