Who you are and what you'll do
- You are an engineer who has 4+ years of experience running high availability systems and supporting infrastructure in customer-facing production environments.
- You are motivated by the opportunity to define repeatable practices for service delivery- via modular, reusable automation and a developer platform that enables self-service delivery of services. You will also participate in the governance controls that reduce risk and promote standardization across the organization.
- You will be a member of the Sonatype Developer Experience team, which has a wide range of responsibilities to drive service delivery excellence for Sonatype products and services that are customer-facing and customer-adjacent.
- You will refine a set of high level enablement practices - for instance, design review, service launch coordination, production readiness assessment, service level objective definition / review, incident management, and cost awareness- to support delivery teams at various phases of their service lifecycle and maturity.
- You will collaborate closely with Sonatype delivery teams to define product specific metrics and remediations through system analysis, testing, and fault troubleshooting.
What you need
- Proficiency with a high-level programming language (eg: Python, Go), bash scripting and linux
- Proficiency in modern technical operating practices
- System architecture & design experience
- Continuous integration / continuous delivery (Jenkins, FluxCD and GitHub Actions)
- Infrastructure as Code (Terraform)
- Cloud services (AWS) and Kubernetes
- SRE principles & practices
- Experience with specific AWS offerings, including many of:
- ECS/EKS/ECR
- EC2, S3, RDS, VPCs
- IAM Policy Docs, Policies, Roles, and Instance Profiles
- Cloudwatch Logs
- Docker Containers and orchestration (ECS, EKS)
- Terraform and the use of Terraform modules
- Kubernetes cluster concepts and design
- Experience improving service observability: monitoring agents, metrics, logging and dashboards. Knowledge of OpenTelemetry and Prometheus and observability platforms similar to DataDog, Splunk, Dynatrace or Observe
- Comfortable participating in an on-call rotation with teammates to respond and triage production issue escalations during off-hours
Things we're proud of
- 2025 AI Compliance Solution of the Year - AI Breakthrough Awards
- 2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology
- 2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
- 2023 Fast Company Best Places for Innovators
- 2023 Gartner's Magic Quadrant
- 2023 Software Report's Top 100 Software Companies
- 2023 BuiltIn Best Places to Work
- 2022 Frost & Sullivan Technology Innovation Leader Award
- 2022 PeerSpot Silver Peer Award in Software Composition Analysis
- 2022 Tech Ascension Best DevOps Security Solution Award
- 2022 NVCT Cyber Company of the Year
- Company Wellness Week - We shut down company operations for a week to enable all employees to pursue personal growth and enjoy a much-needed and deserved rest.
- Paid Volunteer Time Off (VTO)
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