About 1Password:

We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.

We are seeking an accomplished Account Executive, Enterprise with 7+ years of experience in a quota-carrying role within the Enterprise segment as well as 3+ years of experience in a cybersecurity setting. The ideal candidate thrives in a fast-paced environment, excels in cross-functional collaboration, and has a strong track record of driving revenue growth and managing strategic accounts.

In this role, you oversee a diverse portfolio of Enterprise accounts, focusing on renewals, expanding Annual Recurring Revenue (ARR) as well as a greenfield territory where you will be responsible for the acquisition of new logos. Success requires deep product knowledge, advanced strategic planning, data-driven insights, and the ability to build multi-threaded relationships across senior client stakeholders. This position offers significant autonomy, empowering you to shape account strategies and drive meaningful impact on customer satisfaction, retention, and growth. A significant portion of this role is outbound sales, having a strong business acumen and well-rounded prospective sales experience is going to be key to your success.

This is a remote opportunity within Canada and the US.

What we're looking for:

- Experience: 7+ years of experience in a quota-carrying role within the Enterprise segment as well as 3+ years of experience with cyber security SaaS.
- Quota Success: Proven record of meeting and exceeding a $1M+ annual sales target.
- Portfolio Management & New Business: Experience managing a diverse book of business and securing new logos within the Enterprise segment.
- Communication Skills: Strong written and verbal communication skills across email, Slack, and Zoom, with the ability to make technical concepts accessible to non-technical stakeholders.
- Strategic Sales Skills: Proficient in account planning, territory management, and value-based selling, with a collaborative, team-selling mindset.
- Organizational Excellence: Strong organizational skills and expertise in pipeline management and forecasting.
- Executive Engagement: Confidence in presenting to C-suite executives, with experience in high-level discussions and negotiations.
- Adaptability: Ability to thrive in a fast-paced environment and manage a personal pipeline independently.

What you can expect:

- Account Management:
- Manage a portfolio of Enterprise accounts, proactively driving customer satisfaction, retention, and long-term account growth.
- Consistently meet and exceed renewal targets, proactively identifying opportunities to increase ARR.
- Maintain a thorough record of all client interactions, including emails, calls, and next steps, ensuring visibility and continuity in client management.
- New Logo Acquisition:
- Identify and pursue new logo acquisition opportunities, targeting high-potential Enterprise clients.
- Utilize strategic prospecting and networking to engage new accounts and expand the company's presence within the Enterprise segment.
- Collaborate closely with the Sales and Business Development Representatives to develop a robust pipeline of new logo opportunities.
- Conduct initial assessments and qualification of new leads, ensuring alignment with the company’s strategic goals and client needs.
- Cross-Functional Collaboration:
- Collaborate closely with Customer Success Managers (CSMs) and other teams to enhance client engagement, identify growth opportunities, and ensure a unified approach to account health.
- Engage with senior internal stakeholders and C-suite decision-makers within client organizations to align on business objectives.
- Lead initiatives requiring input from multiple departments, fostering collaboration and driving alignment on client strategies.
- Strategic Account Planning and Value-Based Selling:
- Develop advanced account plans that consider complex portfolios and multiple stakeholders, using insights from CRM data and market analysis to inform strategies.
- Leverage deep knowledge of our products, services, and the customer’s industry to offer tailored, value-based solutions that address specific challenges.
- Implement proactive account management practices to identify and solve sophisticated challenges, including potential risks and growth opportunities.
- Pipeline Development:
- Proactively build and manage your own pipeline, identifying and pursuing new business opportunities within existing accounts and through new logo acquisition.
- Apply strategic account planning and territory management techniques to maximize revenue growth across current clients and new logos.
- Presentation and Negotiation:
- Confidently present our solutions to client C-suite executives, articulating how our offerings solve specific client challenges.
- Lead negotiations on contract renewals and expansions, with authority to make decisions independently, escalating only major issues.
- Operate with significant autonomy, owning account strategies and maintaining customer relationships with minimal oversight.

USA-based roles only: The annual base salary for this role is between $102,000 USD and $138,000 USD and is commission-eligible. The role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $102,000 CAD and $138,000 CAD and is commission-eligible. The role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles, you can expect to travel once per month on average.

What we offer:

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Health and wellbeing

> 👶 Maternity and parental leave top-up programs

> 👟 Wellness spending account

> 🏝 Generous PTO policy

> 💖 Company-wide wellness days off scheduled throughout the year

> 🧠 Wellness Coach membership

> 🩺 Comprehensive health coverage

Growth and future

> 📈 Employee stock option program for all full-time employees

> 💸 Retirement matching program

> 💡 Training budget, 1Password University access, and learning sessions

> 🔑 Free 1Password account (and friends and family discount!)

Flexibility and community

> 🤝 Paid volunteer days

> 🌎 Employee-led DEIB programs and ERGs and ECGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit information. A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing [email protected] with subject "AI accommodation request". For additional information see our Candidate Privacy Notice.

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