Trust & Safety Analyst, RiskRemoteLegal and Trust & Safety – Legal and Trust & Safety Worldwide

Company: Kickstarter

Kickstarter’s Trust and Safety team is looking for a Trust & Safety, Risk Analyst with strong critical thinking and deduction skills, a knack for gathering information and spotting trends, and the creative initiative to help develop tools that identify and preempt threats to our ecosystem. 

About the Team

You'll be joining Kickstarter's Trust and Safety team, a collaborative group of people who are passionate about keeping the ecosystem safe and building trust within the community, which allows creative projects to flourish on our platform. We believe in clearly defined and evolving policies, open channels of communication within the team and across the organization, and the delicate balance required of maintaining both effective and efficient workflows.

In This Role, You Will:

    • Enforce our Rules and Community Guidelines.
    • Investigate Kickstarter projects for misleading behavior.
    • Communicate with our community of backers and creators.
    • Identify patterns of abuse using various data analysis tools.
    • Apply quantitative analysis skills to understand how fraud is proliferating on Kickstarter’s platform.
    • Conducting research to review project content, working closely with the Kickstarter Legal team to escalate concerns and remediate issues as needed.
    • Cataloging workflow, logging noteworthy events, and updating internal policy and procedure documentation.
    • Continuously evaluating and proposing improvements for existing processes and policies; working closely with our Legal team, payments processor, and internal stakeholders to ensure these processes meet Kickstarter’s legal obligations.

About You

    • You have interest and/or experience working in payments and/or risk.
    • You are proactive and outspoken about issues you identify that could present risk for the company.
    • You are trustworthy and respect the confidentiality of user information.
    • You are organized and detail-oriented, you have no trouble following-up on loose ends.
    • You are motivated by working in a queue-based environment.
    • You are a curious, quick learner and problem-solver.
    • You have the ability to communicate with a diverse audience.
    • You have excellent business judgment and communication skills with an ability to build relationships with cross-functional stakeholders.
    • You embrace ambiguity, making decisions with limited or sometimes conflicting information.
    • You are tech-savvy, you have no problem getting up to speed with new tools.
Kickstarter is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

Kickstarter is a Public Benefit Corporation, and our mission is to help bring creative projects to life. We measure our success as a company by how well we achieve that mission, not by the size of our profits. In our charter, we spell out our mission, our values, and the commitments we have made to pursue them.

Vacancy page :