Want Remote

Training Specialist

United States /
If you're someone who likes to travel and connect directly with customers—and have a penchant for education and presenting—we have just the opportunity for you! ActiveCampaign Study Halls are in-person educational workshops tailored to teaching all about email marketing, marketing & sales automation, and more, and we need a stellar Training Specialist to present them.

It's the perfect blend of traveling all over the US, meeting with and educating ActiveCampaign prospects and customers, and best of all, having a direct impact on the ActiveCampaign brand and customer base. You will be the face of Study Halls for ActiveCampaign and joining a team that develops all types of content, from blog posts and on-demand educational content to email communications, landing pages, and much more.

What your day could consist of:

    • Travel around the US and present in-person training workshops
    • Deliver group and individual instruction and training, altering your methods based on the needs of each particular group
    • Facilitate a holistic learning experience both before and after the in-person session
    • Solicit testimonials from attendees for sharing on both internal and external channels
    • Help develop the presented content with the larger Content Team as we iterate based on attendee feedback, product features and updates, etc.
    • Coordinate or perform administrative functions as necessary to conduct the workshops (especially on-site)
    • Enable other presenters on training material (potentially in-person or virtually, depending on presenter location)

What is needed:

    • 2+ years of experience in a customer-facing technical training capacity required 
    • In-person training and presentation experience required
    • Experience working in SaaS, with a deep understanding of the SaaS buyer journeys and personas (especially at small to mid-sized companies)
    • Desire to travel up to 75% of the time, hosting 3-4 sessions a week in different cities all over the US
    • Ability to extend your expertise in marketing & sales—especially customer experience and automation—to deep, comprehensive knowledge of the ActiveCampaign platform
    • Compelling in-person presentation & teaching skills in both an individual and group setting
    • Strong interpersonal and communication skills both with prospects and customers as well as the wider ActiveCampaign organization
    • Aptitude to identify and select different instructional methods to work effectively with all types of learners
    • Self-starter with excellent organizational skills who can drive projects from start to finish
    • Ability to design, develop, implement, and evaluate training plans, curricula, and methodology
About ActiveCampaign:
We are a category-defining Customer Experience Automation Platform (CXA) that helps over 185,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 850+ pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful segmentation and personalization across social, email, messaging, chat, and text. 

As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here

As one of the fastest-growing SaaS companies in the world, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 185,000 today to millions. We have been ranked #4 Best Place to Work on Built In Chicago in 2021, a best workplace for remote employees by Quartz and received recognition as a great place to work across all of our regions,  and continue to be globally recognized for our employee-centric culture here.

Perks and benefits:
ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include:

-Comprehensive health and wellness benefits (including no premiums for employees on our HSA plan,  telehealth and tele-mental health, and access to the Calm app for meditation)
-Open paid time off
-Generous 401(k) matching with no vesting
-Generous stipend to outfit your remote office
-Access to life coaches via Modern Health
-Cool swag

ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.

Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.