Telco Field Engineer - EMEA › Home based - EMEA

Company: Canonical

The telco industry is undergoing a transformation to software-defined service provision, driven by open source software, cloud computing and a shift to VNF / CNF approaches. Canonical enables operators and communications service providers to evolve quickly to embrace these new approaches, with a focus on platforms (Ubuntu, OpenStack, Kubernetes) and automation for scalable operations. 

As part of the Canonical Field Software Engineering organization, you will lead customers through the design and delivery of OpenStack, Kubernetes, and software-defined networking solutions. Your passion for open-source technologies will enable customers to understand and operate advanced infrastructure substrates to meet the demands of 5G and beyond.

What you’ll be doing

  • Matching customer requirements to advanced capabilities in the VNF/CNF/NFVi/NFVO/VNFM/VIM/MEC space
  • Providing technical pre-sales consulting to the Service Provider sales teams
  • Design and implement telco-grade open source multi-tenant private clouds and micro clouds
  • Investigate, report and/or fix software defects uncovered during customer deployments
  • Create and demonstrate advanced Infrastructure as code (IaC) techniques relevant to telco
  • Architect and implement advanced, resilient Service Provider Cloud and Application solutions
  • Master software defined infrastructure with OpenStack, Kubernetes, MAAS and Ceph
  • Master model-driven operations with Juju Charmed Operators for Kafka, Hadoop, PostgreSQL, MongoDB, NGINX, and more
  • Help customers adopt advanced Bare Metal, Public, Private and Hybrid Cloud solutions
  • Distill insights from early customer engagements and translate these into meaningful product improvements
  • Shape our roadmap and offerings to accelerate our growth within the telco market

What we need to see

  • A thorough working understanding of the architectures and infrastructure of MNOs and CSPs
  • Working knowledge of Mobile Packet Core, Radio, VAS, OSS/BSS
  • A keen focus on the underlying infrastructure requirements for modern virtualized NF deployment approaches
  • A thorough understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space
  • Thought leadership and the ability to lead architecture discussions about ETSI and/or 3GPP standards
  • Understanding of best practices for open source technology in telco virtualisation roadmaps
  • Architect level understanding and practical experience of telco workload demands
  • Deep technical understanding of key telco technologies like CPU Pinning, NUMA, SRIOV, DPDK, etc
  • Working understanding of Linux, Openstack and Kubernetes networking
  • A passion to automate and improve all aspects of open source products and tooling
  • Ability to multi-task and lead complex projects from start to finish
  • A strong collaborative attitude with a keen eye to help enable customer success
  • Excellent communication and presentation abilities
  • Able to travel up to 50% of the time for events, customer meetings, project delivery
  • BS Computer Science or Electrical Engineering
  • At least 5-7 years within a Service Provider or NEP, focused on cloud, virtualisation, architecture or networking

Ways to stand out from the crowd

  • Deep technical knowledge in telecommunications architectures
  • Strong technical background leading and innovating within the open source telecommunications ecosystem
  • French, German, Spanish or Portuguese as a second language


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