Software Engineer(L3) - Voice Connectivity United States

Company: Twilio

Because you belong at Twilio

The Who, What, Why and Where

Twilio is growing rapidly and seeking a Software Engineer(L3)  who will collaborate with Product Managers, Architects, and Engineering leaders to define, architect and build new customer-facing voice features. This engineer will own, operate and maintain their teams’ services in a distributed production environment, employing Agile methodologies to continuously deliver value to customers.

Who?

Twilio is looking for an engineer with a demonstrated track record of building distributed systems:

  • Minimum 3-5 years of hands-on experience in a large scale, distributed applications environment, based on JVM based technologies or .Net
  • Able to demonstrate proficiency in at least one language, web stack and framework
  • Hands on experience scaling production backend systems, with the proven ability to design and develop horizontally-scalable, resilient and performing-under-load systems
  • Experience scaling data tiers employing a variety of SQL/NoSQL database and caching technologies
  • Hands on experience with cloud technologies such as AWS, GCP, OpenStack or Azure
  • Bachelor's degree in Computer Science or a related engineering field
  • Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems
  • Able to work well in a team setting and both highly motivated and motivating

 

What?

As a Software Engineer, you will live the Twilio Magic values:

  • Be an owner: Design and implement real-time services with high throughput and low latency requirements, verify, deploy and operationalize them
  • Wear the customer's shoes: Work closely with stakeholders to understand customer needs and, devise and deliver, simple, robust and scalable solutions
  • Write it down: Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects and cross functional teams
  • Be bold: Embrace the challenge of scaling a complex distributed platform with points of presence globally, each one concerned with high availability, high reliability, high throughput, low latency, and media fidelity
  • Draw the owl: Figure out novel ways of solving customer problems at the intersection of Telephony and Trust

 

Why?

Twilio’s Voice Connectivity team handles millions of voice calls every day, connecting callers, carriers, and companies across the globe. We solve complex problems at scale with next-generation telecommunications infrastructure. We craft APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding voice applications.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio.

 

Where?

This position will be located in our office at 1801 California Street Suite 500 Denver, CO 80202 or Remote (US).  Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us:

More than 2 million developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers. Founded in 2008, Twilio has over 1,000 employees, with headquarters in San Francisco and other offices in Berlin, Bogotá, Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Prague, Singapore and Tallinn.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 

Salary:

Denver/Boulder Metro:

$109,824 - $151,008

Rest of Colorado:

$96,096 - $132,132

Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks

 

Vacancy page : https://boards.greenhouse.io/twilio/jobs/2623118