Software Architect - Global Twilio (L6) United States

Company: Twilio

Because you belong at Twilio.

The Who, What, Why and Where

Twilio is growing rapidly and is looking for a talented, passionate and curious Software Architect to be a key leader in extending Twilio’s platform to International customers. This person will drive definition,  alignment and implementation of our longer term technology strategy for our global infrastructure and internationalized platforms. This role will work across the company to drive common understanding and ensure that technology investments enable that future. This position is critical in supporting Twilio’s International expansion and will have a wide impact across Twilio’s platform.

Who?

Twilio is looking for a leader who lives the Twilio Magic and has a demonstrated track record of direction technology decisions across a wide array of technologies over multi-year timelines.

  • You are experienced and understand the advantages and tradeoffs to microservices architectures.
  • You are experienced with the full stack, from infrastructure to backend services, to front end technologies
  • You have experience with multi-region architectures and understand topics like data replication and consistency, failover patterns, isolated failure domains, etc.
  • You are passionate about engineering hygiene and operational excellence. You have the know-how to build an engineering organization that delivers it.
  • You love to make an impact and thrive in collaborative, energetic teams.
  • You can own multiple disparate sets of areas and you are able to distill complex and ambiguous situations into actionable plans for your team.
  • Highly analytical with the ability to translate between strategic business decisions and their quantitative implications
  • High-growth technology company experience
  • Thinks critically and objectively; has excellent problem solving skills and the ability to make quick decisions based on business demands
  • Detail-oriented with great organizational skills, comfortable with ambiguity
  • Ability to distill complex issues into structured frameworks and concrete action plans

What?

As an Architect, you will live the Twilio Magic values:

  • Be Inclusive & Empower Others: You will foster the growth of an inclusive, high-performing team. How will you influence technical peers across the organization? How do you gather and synthesize input from technical and business stakeholders to make optimal decisions? How do you level up and teach other engineers on your teams?
  • No Shenanigans: Great technical leaders use good judgment. They are intellectually honest, transparent, and work together with others.. How will you serve as a model for fair decision-making within and beyond your team?
  • Wear The Customer’s Shoes: Your team will ship great platform features that delight your customers and stakeholders. You will get to know your stakeholders and walk in their shoes. How will you listen to your challenges, identify opportunities, craft solutions, and deliver the right value at the right time?
  • Write It Down: You will communicate effectively to executives, to your peers, and internally among your team. Are you able to distill complex thoughts and concepts simply? Are you articulate and concise in written and verbal communication? Will you communicate with empathy and understanding even in stressful situations?
  • Draw The Owl: You’ll forge the vision for how Twilio’s platforms need to be enhanced and extended to support a global customer base. There’s no instruction book, it’s yours to write. You’ll figure it out, ship it, and iterate. You’ll invent the future, but you won’t wing it. 

Why?

Twilio is a fast growing company, rapidly expanding the breadth of our product offerings and the geographies we serve. The Global Twilio team is responsible for one of the major growth vectors for Twilio. We work closely with a broad set of internal stakeholders and international customers to bring the Twilio product portfolio into new markets. Our work has a significant impact on the trajectory of the company.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

Where?

We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 

Salary:

Denver/Boulder Metro:

$177,024.00 - $221,280.00

Rest of Colorado:

$165,960.00 - $207,450

Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks

Vacancy page : https://boards.greenhouse.io/twilio/jobs/2947034