Social and Editorial Operations Coordinator Remote US, Remote Canada

Company: Mozilla

The Company

A lot of companies say they’re “mission-driven”. Our unique corporate structure guarantees that every decision we make upholds our mission: to make sure the internet stays available, safe, and welcoming to everyone. Beholden to neither shareholders nor investors, Mozilla Corporation is wholly owned by the not-for-profit Mozilla Foundation.

Along with 20,000+ volunteer contributors and collaborators all over the world, Mozilla Corporation’s staff designs, builds, and distributes software that allows people to enjoy the internet on their own terms. Our flagship product — the Firefox browser — has expanded into a family of products that protects users and alerts them of risks.

The Opportunity
Do you want to use your social media and storytelling skills to help make the internet better? We are looking for an excellent communicator who wants to help our social and editorial teams work more effectively and efficiently to tell the story of our products and brand. You will get to work directly with the rest of our Editorial/Social team to brainstorm, maintain the marketing calendar and create documentation and briefs to help ideas become impactful content that makes people want to download and use our core products.

What you'll get to do

  • Help Managing Editor and Senior Content Strategist maintain the marketing calendar with the latest updates across the team.
  • Creating briefs and working with our studios team to get visuals for our social accounts and blog. 
  • Scheduling posts and vertical stories on the Firefox and Pocket social media accounts with direction from the team as well as blog posts for our Distilled blog.
  • Implementing and documenting workflows and best practices to help the marketing team work more effectively and efficiently together.
  • Project managing editorial and social projects to make sure that our agencies and internal teams have what they need and meet deadlines.
  • Brainstorming around new product launches, cultural events and technology news to come up with ideas for messaging, articles, and social activations.

Minimum qualifications

  • 2+ years experience in a marketing operations, editorial or social media role.
  • Strong written and verbal communication skills with an interest in workflows, organization, and processes.
  • Experience working on multiple projects. Process and attention to detail/organization are second nature to you.

Bonus points for

  • Experience using relational databases (i.e. Airtable), or similar media/project management platforms.
  • Experience with basic SEO frameworks is a plus.
  • Curiosity and interest in the tech world and digital marketing trends.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at to request accommodation.
We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose
Group: E

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