SI Partner Alliance Manager United States

Company: Twilio

Because you belong at Twilio

The Who, What, Why and Where

Who?

Twilio is looking for an organized Partner Manager to join the NAMER Partner Management organization to accelerate the growth of our business with Regional System Integrators. Twilio is growing at a tremendous rate and System Integration (SI) and Resell partners are an integral part of our business. You must have a consistent track record of handling multiple partners, delivering results and overachieving quota. You will be responsible for guiding a select group of SI partners. For each partner responsibilities include: driving incremental revenue, successful implementations, certifications and Go To Market (GTM) planning. You must demonstrate outstanding communication skills and be able to effectively build relationships with internal and external stakeholders.

You must also have:

  • 5+ years of experience supporting RSIs and Resellers.
  • The ability to build, lead and execute strategy in a collaborative environment.
  • Exceptional analytical, organizational, and project management skills. Ability to quickly analyze and apply relevant information to make timely and critical decisions.
  • Deliver business performance reviews to assess operational metrics/effectiveness on a recurring (quarterly) basis with internal & external stakeholders.
  • Strong tolerance for ambiguity; ability to focus and execute in a rapidly changing environment, take charge and make things happen.
  • Experience working with Contact Center solutions.
  • Bachelor’s degree or equivalent experience required.

What?

As a RSI Partner Alliance Manager, you will live the Twilio Magic values:

  • BE AN OWNER: You will be responsible for implementing and executing a Partner strategy across a portfolio of RSIs.
  • RUTHLESSLY PRIORITIZE : Ability to balance competing priorities and manage multiple projects/initiatives at the same time.
  • BE BOLD: As we grow, we need self starters and individuals that push boundaries and try new things.
  • DRAW THE OWL: We’re looking for someone with an entrepreneurial spirit that thrives on creating and building.
  • DON'T SETTLE: Keen ability to navigate internal and external challenges while continuing to drive the right priorities.

Why?

Partners are key to Twilio’s continued growth. As customer requirements become more complex we need a strong set of Partners to help customers implement, support and grow their usage of Twilio. We work closely with Sales leadership to ensure Partners are an integrated part of the sales process. Partners are key to opening up new revenue opportunities for us in the Enterprise and emerging geographic markets.

Twilio is a company that is empowering the world’s Developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed, and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation, and we want you and your ideas to thrive at Twilio.

Where?

We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 

Salary:

Denver/Boulder Metro:

$165,600 - $227,700

Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks

 

Vacancy page : https://boards.greenhouse.io/twilio/jobs/3199085