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Senior Software Engineer

Twilio
United States

See yourself at Twilio

Join the team as our next Software Engineer, Voice Connectivity

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to evolve Twilio Voice’s Voice Connectivity Infrastructure to the next level by leveraging cutting edge technologies to build and deploy software in a massively distributed environment with low latency, high availability, and at a global scale.

As a Senior Software Engineer, you will partner with the product managers, designers, architects and other engineers in the Voice team to build and maintain PSTN Connectivity and other networking products that solve real world customer problems. 

Responsibilities

In this role, you’ll:

  • Develop horizontally-scalable, resilient, high availability and performing-under-load distributed systems in a production environment. 
  • Own, operate, and maintain your team’s services in a production environment. Make DevOps a primary concern to ensure services are reliable, scalable, manageable and supportable.
  • Raise the bar on team performance. Enable feature velocity while maintaining quality by writing unit, functional, load and performance tests.
  • Contribute to the product roadmap for Twilio Voice, including continuous evaluation of industry standards, techniques, tools and trends. Ensure Twilio develops and maintains an industry competitive advantage.
  • Excel as an engineer and be a productive member of the team where leadership is a behavioral trait, not a title.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • Minimum 6+ years of hands-on experience building software in a large scale, distributed applications environment
  • Strong distributed systems knowledge and understands various tradeoffs of building systems at scale
  • Able to demonstrate proficiency in a JVM based language (Java preferred), web stack and framework
  • Experience scaling data tiers employing a variety of SQL/NoSQL database and caching technologies
  • Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems
  • Able to work well in a team setting with excellent communication and collaboration skills
  • Well-versed in agile processes, continuous integration and test automation.

Desired:

  • Experience operating systems at scale in mission critical environment
  • Experience with and/or knowledge of IP networking and application-level protocols, including an understanding of end-end networks and factors affecting performance. 
  • Hands-on experience with cloud technologies such as Amazon Web Services, Google Cloud or Azure.

Location

This role will be remote, and based in the United States, but is not eligible to be hired in CA, NY, NJ, WA, PA, and CT.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

The estimated pay ranges for this role are as follows:

  • Based in Colorado: $135,000 - $169,000
  • This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].